Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

86

Large File Optimization

86

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Anuj A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Outstanding cloud storage & collaboration platform

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Managing files and folders in secure and structured manner. The interface is quite intuitive and interactive with easy working and it is not difficult to deploy and understand in any business environment. Dropbox also possesses excellent collaboration capabilities with real time updates and tracking, accelerated networking and real time editing and syncing documents in seamless way. The smart syncing capabilities for improved file management will help in faster auto recovery of documents in online and offline mode efficiently.

What is your favorite aspect of this product?

One of the best aspect is efficient collaboration feature which stood out and enable for efficient file storage in secure and robust manner with local storage facility. Multiple stakeholders can work on same file, simultaneously and make the changes and updates real time with no issue at all. The Smart Sync feature is best which allows incredible local storage facility and enablement of smooth business workflow.

What do you dislike most about this product?

No issue faced till now

What recommendations would you give to someone considering this product?

Assess your business need and get the customization done. Go for trial version and check for scalability and flexibility aspect. Speak to their business team and understand the level of integration and seamlessness, which can be undertaken with Dropbox

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable platform for cloud connection

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It provides a secure and best way to store data platform also it's mobile application is totally amazing we are able to view our data and from everywhere easily also it provides a api features with using these api we are able to provide a cloud service to our application that's increase our software and efficiency.

What is your favorite aspect of this product?

It's better user interface that makes it user friendly also it provides a good storage platform where we are able to store larger files easily and effectively from mobile device as well as web application and with using this api we are able to provide a secure cloud platform to our application.

What do you dislike most about this product?

Best and secure platform for cloud connection nothing to dislike with using this

What recommendations would you give to someone considering this product?

It has unique and best features as compared to other platforms we are able to store and retrieve our files easily also sharing of files is so easy also it provides all these features at a effective price point. Overall amazing software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicky R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

I have a generally good experience on Dropbox.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is Dropbox LAN feature for me. This functionality makes Dropbox very responsive and fast on all platforms. It also ensures that files are synchronized between all connected devices to my account, as soon as I save them to my folder. This provides me with quick access to my files on all devices.

What is your favorite aspect of this product?

One of the first things that appeals to me most as a Dropbox user, is how easy it is to navigate. I am of the opinion that its interface on mobile and desktop was built with the user in mind and all features are easy to access without difficulty. Its search function is easy to use too, making it convenient for me to locate my files.

What do you dislike most about this product?

The absence of zero knowledge encryption is a big question mark on Dropbox , especially for users or organizations who are concerned about their privacy. On another hand, there is no straightforward way to resolve conflicts arising from multiple users working on the same file.

What recommendations would you give to someone considering this product?

Thanks to Dropbox outstanding user interface, it has attracted a fast learning curve from new users in my organization. I recommend it to professionals seeking a file storage platform they can learn to use very quickly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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