Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Robert H.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

A Giant Hub for Mighty Actions

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It greatly simplifies my work by assigning different cores to different professionals located far apart,they had easy time accessing and easy time submitting.

What is your favorite aspect of this product?

As for my field needs frequent consultation and approvals,this tool fit it best.

What do you dislike most about this product?

No main downside I can stand with.

What recommendations would you give to someone considering this product?

Perfect and excellent .

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Leonel G.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

the best solution to archive our work

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The best word that defines this program is undoubtedly some support, since it is in this space where we have the possibility to save and exchange all our load of content and documents that we use for the development of our work and for the multiple activities of the company, Dropbox Business is the best solution we have to archive the most important work in my department and at the same time create a backup copy of each of my works in case there is any document medication or this file is lost, I love it have the help of this program that acts in my work as a digital safe of my most relevant works.

What is your favorite aspect of this product?

Dropbox Business is a program that I synchronize through my email all my mobile devices and systems where I operate to send and safeguard a large number of essential documents for my work, this program adapts to the different plans offered to each of its users individually and centralizes all the amount of our files in a clean and safe space for in case of any kind of threat found on the web, I love the feature of this program where I can edit collaborative documents in real time by through Dropbox Paper as a way to expand the capabilities that this ingenious program offers us.

What do you dislike most about this product?

The biggest problem we have had with this program is the space it occupies in our system, that is to say that this program is getting heavier and over time it has occupied a significant space in my system and being above other programs that have more Equally important, this also affects it, since due to its size the program finds it difficult to reproduce if the Internet flow is not constant.

What recommendations would you give to someone considering this product?

There are endless programs on the market with the same mission as this, but Dropbox Business stands out for the large space it has to archive and intertwine each of our devices seamlessly, it is very easy to apply this program and the time it takes understanding its functionality is minimal, besides that it is a guarantee to protect our files in a safe space, I recommend it without thinking.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jack J.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Dropbox Business is a Great Software

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The capabilities of this content management system amazes me. The security features are incredibly amazing.

What is your favorite aspect of this product?

I love the ease of use of Dropbox Business so much. Dropbox Business is impressive to use.

What do you dislike most about this product?

There is absolutely nothing to dislike about Dropbox Business.

What recommendations would you give to someone considering this product?

I love Dropbox Business so much.. Every Business should give it a try.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Robert H.

A Giant Hub for Mighty Actions

Likeliness to Recommend

Pros

Leonel G.

the best solution to archive our work

Likeliness to Recommend

Pros

Jack J.

Dropbox Business is a Great Software

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support