Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

847 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2024 Data Quadrant Champion

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 92%
Conflict Resolution:: 94%
Strategy & Innovation:: 93%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Electronic Signatures

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Dropbox Business Reviews

Mariana J.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

An excellent, safe and secure online cloud storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Seamless integration across the entire company and can be accessed on almost any device thus ensuring that everyone has access to the files they need at any given time.

What is your favorite aspect of this product?

The smart sync features helps reduce the time and support needed on selective sync. It has a Single Sign On Option that makes it even more easy to access. It has high level security and encryption features that makes it a secure storage space. The file sharing feature works perfect in ensuring easy sharing of files and documents.

What do you dislike most about this product?

So far i have not experienced any major issue while using Dropbox Business. It has been serving my needs well and has met all my expectations.

What recommendations would you give to someone considering this product?

I totally recommend Dropbox Business to anyone looking forward to a secure cloud storage space. It has the best features to meet your needs.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Andrea P.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy and Flexible Application for Storing Files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Changes made on a document are real time and a team can access the same document from different locations. Dropbox is easy to use

What is your favorite aspect of this product?

I can organize my files in one platform and easily retrieve them whenever I need them

What do you dislike most about this product?

It is the best, no complaints so far

What recommendations would you give to someone considering this product?

I highly recommend, it make it easy to share files and work on the same document.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Virginia W.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

A solid product for file sharing and collaboration. Complete for both file storage and retrieval.

What is your favorite aspect of this product?

It has a excellent storage capacity that helps us to easily store and manage all our unlimited company documents and files. It is quite convenient to access. Allow sharing of stored documents ,collaborate with an ease and communicate very well with the each other. Back up of files is available . File can be shared with unlimited parties and also any size of the file. Co-editing of documents is an huge plus feature.

What do you dislike most about this product?

It is the best but sometimes large files takes long to load.

What recommendations would you give to someone considering this product?

I appreciate the fact that its the best and reliable file sharing and storage product,I would recommend to any organisation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

Dropbox Business Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Control and Rights Management Ability to discretely control who can access the file.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Large File Optimization Contains optimizations for transfers of large files.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Audit Trail View all previous activity including any recent edits and user access.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Mariana J.

An excellent, safe and secure online cloud storage

Likeliness to Recommend

Pros

Andrea P.

Easy and Flexible Application for Storing Files

Likeliness to Recommend

Pros

Virginia W.

Easy cloud storage.

Likeliness to Recommend

Pros

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Feature Ratings

Access Control and Rights Management

Team Collaboration

Real-Time Synchronization

Enterprise Grade Security Controls

Drag and Drop User Interface

Data Loss Prevention

Large File Optimization

Mobility Support

Electronic Signatures

Audit Trail

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support