Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

704 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Real-Time Synchronization

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Neyrali A.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

Compatibility with more versions of devices.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One of the most notable differences from Dropbox Business is that it is a platform with a high compatibility index. Today, Dropbox is more compatible than any other cloud storage platform, allowing users to use the App on all versions of Windows and Mac OS. Many other platforms are limited to use on the latest versions of the operating system.

What is your favorite aspect of this product?

My experience in most of the time has been totally good, many sections and functionalities of the platform in general have provided a good handling and complete administration of the files. One of the features that I liked the most about Dropbox Business is that this platform contains an upload and download speed much higher than other platforms, it offers a really fast upload and the download is almost instantly. In addition, Dropbox Business offers a perfect preview of documents and images, which clearly helps us to have a better visualization of all files.

What do you dislike most about this product?

Currently I have not had any problems while using Dropbox Business, however, I consider that there is a functionality that is not integrated into this platform. Dropbox Business only allows you to share files through a link and with a shared folder, which is visible to all colleagues, however, the functionality of sending files through emails is missing, this would allow users to have more variety when sending and receive files.

What recommendations would you give to someone considering this product?

Dropbox Business is perfect for all companies because it has great accessibility and perfect file sharing through shared folders. Currently, it only has one missing functionality, that of sharing via email, however, this does not affect its operation, it is still a perfect platform for transferring files, too fast and that allows files to be managed from any device.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Elizabeth M.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2020

A nice tool for file storage

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is cost friendly compared to other similar products.

What is your favorite aspect of this product?

I like how it saves time especially when it comes to editing videos.

What do you dislike most about this product?

I have no dislike towards it.

What recommendations would you give to someone considering this product?

It is a perfect solution and they should give it a try.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

David P.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2020

Great features and easy to setup

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Remote account wipe is great

What is your favorite aspect of this product?

Document watermarking

What do you dislike most about this product?

Don't dislike anything

What recommendations would you give to someone considering this product?

Give the trial a go for 14 days

Pros

Continually Improving Product
Reliable
Enables Productivity
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Neyrali A.

Compatibility with more versions of devices.

Likeliness to Recommend

Pros

Elizabeth M.

A nice tool for file storage

Likeliness to Recommend

Pros

David P.

Great features and easy to setup

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Real-Time Synchronization

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support