Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

704 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Real-Time Synchronization

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Sanjay K.

Role: Sales Marketing
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Feb 2021

One of the best cloud storage solutions today

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Nice UI and search function so it's easy to find files you're looking for.

What is your favorite aspect of this product?

Great tool for previewing large files and sharing them quickly with people in and out of the organisation.

What do you dislike most about this product?

Some PDF previews can be a bit wonky in terms of colour, but downloading the file and viewing it fixes that issue.

What recommendations would you give to someone considering this product?

If you're looking for a reliable and safe place to store your files, Dropbox is definitely an option you should consider. It makes it simple to share and review different types of files.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Pablo M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

The best way to store in the cloud

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

the difference is that through dropbox I can store all the information, files as well as images, music, documents, among others in the cloud guaranteeing data security and accessing it from any device

What is your favorite aspect of this product?

What I like about Dropbox is that it maintains stability in its connection which makes it reliable when synchronizing the data from a mobile device or computer to achieve data transfer and cloud storage

What do you dislike most about this product?

What I don't like is that Dropbox, being a tool to store information in the cloud, limits me with the capacity storage which is annoying because it does not let me store all the data I require

What recommendations would you give to someone considering this product?

Dropbox is the tool that I personally recommend to upload data and files and information and even I suggest to transfer files from one device to another with ease through the application and while maintaining connection to Internet

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Magly J.

Role: Consultant
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Reliable storage tool for work teams

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

For me, Dropbox Business is the smartest way to make a positive and innovative change as it has unique features that other storage software do not have, such as : collaboration tools without the need for third-party integration. It also has the functionality of being able to create a news and events board so that users can be aware of what is happening within the company's facilities or in other places.

What is your favorite aspect of this product?

One of the things I like the most about this cloud storage tool is that it allows me to set and manage the calendar in such a way that it allows me to have an order in which I can do the activities corresponding to each scheduled day. I also like how easy it is to send documents with just drag and drop.

What do you dislike most about this product?

Although it is a very good tool to store and make backup copies, sometimes the synchronization of the uploaded data tends to take a long time, maybe that depends on the internet speed but I feel that it is the fault of the platform.

What recommendations would you give to someone considering this product?

Leaving aside the few negative things that I have mentioned above, choosing this storage tool would be a great choice since it is very complete and can address multiple work needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Sanjay K.

One of the best cloud storage solutions today

Likeliness to Recommend

Pros

Pablo M.

The best way to store in the cloud

Likeliness to Recommend

Pros

Magly J.

Reliable storage tool for work teams

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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1
Since last award

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Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Drag and Drop User Interface

Real-Time Synchronization

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support