Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Drag and Drop User Interface

87

Real-Time Synchronization

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

86

Large File Optimization

86

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Yomabasi Fortune B.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome product!

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its ease of use, seamless collaboration, and wide integrations with tools like Slack and Adobe. It offers advanced file recovery, version history, and strong security features, including two-factor authentication and detailed access controls, making it ideal for teams needing simple, secure file management and flexible workflows.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its **user-friendly interface and seamless integration** with a wide range of productivity tools. This ease of use, combined with the ability to connect with popular applications like Slack, Zoom, and Adobe, allows teams to streamline their workflows without constantly switching platforms. This integrated experience makes collaboration intuitive and efficient, helping teams focus more on their projects and less on managing files and tools.

What do you dislike most about this product?

One limitation of Dropbox Business is its **lack of native project management and task-tracking tools**. While excellent for file storage and sharing, it doesn’t offer built-in tools for assigning tasks, tracking deadlines, or managing workflows directly within the platform. This can be inconvenient for teams needing more than just file sharing, as they may have to rely on additional tools for full project coordination, adding complexity and potential costs.

What recommendations would you give to someone considering this product?

To make the most of Dropbox Business, use its integrations with tools like Slack and Microsoft Office, set up secure file permissions, and take advantage of file recovery and version history. Organize files with shared folders and consider additional project management tools if your team needs task tracking, as Dropbox doesn’t offer in-depth workflow features. These tips help ensure smooth and secure collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Agnoor G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

File storing and sharing platform

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

1. Absolutely user friendly platform for file sharing and storage, 2. Very easy for large file secure sharing and accessing. 3. Helps to maintain confedentiality. 4. Syncing of docs is just wow and super easy.

What is your favorite aspect of this product?

Handing and sharing very large files is not a matter of concern now.

What do you dislike most about this product?

Immediate access and usage is a big issue as it requires a chain of authentication to be gone through. Performance as availability can be improved

What recommendations would you give to someone considering this product?

For companies dealing with major file work , it is very convinient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yadav M.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best platform for cloud storage and collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One of the best features is the effective collaboration function, which stands out and makes it possible to store files effectively, securely, and robustly using the local storage facility.

What is your favorite aspect of this product?

Organizing and securely managing files and directories. In any commercial setting, the interface is simple to use, engaging, and intuitive. It is also straightforward to deploy and comprehend.

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Compared to other platforms, it offers the best and most distinctive features. We can save and retrieve our information with ease, and sharing files is a breeze. All of these advantages are available at a reasonable cost. Overall, the program is fantastics.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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