Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Akiyama T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is peculiar, it works integrated in the cloud with ample storage space, allows extensive administration that facilitates organizing all work by folders, it is also the connection point for each project to be carried out collaboratively to make videos and documents important.

What is your favorite aspect of this product?

Like Dropbox offers synced desktop folders to access from anywhere, allows backup to keep all important documents protected, store everything in one place for easy access, create separate folders, maintain internal knowledge library of the latest documents and templates in one place.

What do you dislike most about this product?

Dropbox's price seems high, even though its features are worth it.

What recommendations would you give to someone considering this product?

I recommend Dropbox for team projects where multiple people need to access and make changes to a document.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Encryption with cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is the essential platform for all those companies that need a place to store large amounts of files. The aspect or factor that differentiates Dropbox Business from other similar platforms is that it has perfect online document editing. Documents that are stored in the Dropbox cloud can be edited online very quickly and fluently, compared to similar products, which have a much more complex editor to use and which is too slow to edit the information of a document.

What is your favorite aspect of this product?

The features I like the most about Dropbox Business are: 1.- Excellent application for mobile phones, very well optimized and allows you to transfer files smoothly. 2.- It offers a shared folder capable of giving direct access to all authorized persons. This shared folder shows the files to all employees in a workgroup so that they can access those files without any complications. 3.- It has file encryption in the cloud, which allows any intruder to access the files without having the necessary permissions.

What do you dislike most about this product?

I really don't like that Dropbox Business doesn't allow simultaneous document editing when multiple people are trying to edit the document. Currently, Dropbox Business only allows one person to edit the document, editing cannot be done simultaneously with other work colleagues. When multiple people edit the document, the platform creates two versions of the document, and this causes complete confusion. I would like to be able to edit documents with my colleagues without having this limitation.

What recommendations would you give to someone considering this product?

I would definitely recommend this platform for cloud storage because Dropbox Business offers the best security on the market and is capable of storing large amounts of files without any type of limit. In addition, it offers a very accessible free trial which helps new users to test the platform successfully. Dropbox Business encrypts all stored information and has good group file sharing, it is a fantastic cloud storage software.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Thomas L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Stores reliably and safely

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers the best features for optimal workflow. So storing, sharing information, and collaborating with your team is a breeze. This platform allows the online storage of files from a web or mobile application, with an easy access due to the synchronization between devices. Company data is well protected in the cloud, with multiple backups. It allows a set of applications with communication and task management platforms that substantially improve the user experience.

What is your favorite aspect of this product?

It is fast and efficient for uploading files. The user interface is very intuitive. It is very simple to configure, automate and with support for third-party solutions, the documentation is excellent for access control. Quickly share files by sending the link to other users. Makes it possible to have backup copies of important files and be in sync at any time. It has an excellent set of tools to work from the office with your computer or from a mobile device.

What do you dislike most about this product?

It is an excellent tool for storing and sharing documents. However, the cost of the plans is considerably high and customer support must be more attentive to the requested requirements.

What recommendations would you give to someone considering this product?

It has a very rich set of features that can be accessed from anywhere in the world. Dropbox is a reliable platform, it is always adding new functionality and trying to improve its products. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

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