Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Samantha H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Improve collaboration and workflow

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides a set of highly efficient features to increase business productivity. It makes it easy to store large amounts of data safely. It allows you to share files with clients or colleagues, anytime, anywhere, allowing for a more dynamic workflow. Cloud file synchronization ensures and makes your files easy to access. Improve the workflow and collaboration of our team.

What is your favorite aspect of this product?

It offers access from all devices and a Storage that proves to be flexible. Generate a backup copy of your files and folders, in such a way that it is no longer necessary to save the information on USB or other hard drives, where they can also be lost. The implementation and training times are significantly short. Dropbox support responds promptly to our requirements and needs, with the highest professionalism.

What do you dislike most about this product?

When sharing files, you should not work on the same file at the same time, as it causes conflict and creates two copies of the file.

What recommendations would you give to someone considering this product?

Dropbox allows you to store a large number of files that can be accessed no matter where you are. Significantly improving collaborative work. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

Amanda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

It really protects my data.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large files can be sent, offers greater security. Dropbox integrates with communication tools, has larger storage capacity, has a remote deletion security feature. Other users can be tagged in file comments.

What is your favorite aspect of this product?

I have been using Dropbox for years, in addition to creating, editing, and sharing content in the cloud; it allows me to travel with peace of mind and my data is never lost, plus it saved me a hard drive that suddenly failed (defective). I feel that Dropbox really goes out of its way to protect its users' data. -The synchronization function with the desktop, so I don't have to download the files to work on them, plus it synchronizes the information with the cloud when you save the changes. Another great advantage is that you can recover older versions of files that may have been overridden.

What do you dislike most about this product?

There are only a few details that I dislike, for example, it is difficult for me to locate recently uploaded documents after revisiting the page, the interface is not difficult to use, it is easy to get familiar with, but it lacks improvements, and for the price this tool has this should be different and more fluid.

What recommendations would you give to someone considering this product?

Regarding the prices that Dropbox Business handles, there are cheaper options, but everything has a cost if you are looking for something that takes the basic features to a much higher level.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Security Protects

James Michael W.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Optimize collaborative work

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a very easy-to-use, versatile cloud storage solution with a highly reliable security feature. It has very fast and reliable cloud storage synchronization capabilities. In addition, it works in the background without much cost in the resources of the PC and mobile devices, its operation is fast and reliable. Dropbox has become a good solution for storing information, regardless of its volume. It is the best way to work as a team. Substantially improves workflow and optimizes work dynamics.

What is your favorite aspect of this product?

has a clean user interface, easy to learn for new users. It allows you to quickly, easily and securely store and share files among your users. It integrates very well with communication tools like slack and Zoom. Provides versatility in synchronizing files from different platforms such as Windows and Mac or from mobile devices. It offers an excellent level of security for safeguarding files. The customer support provides in an effective and timely manner all the attention to the concerns and requirements.

What do you dislike most about this product?

Comparing with other cloud storage platforms, its cost is high. When sharing files you should not work on the same file at the same time, as it causes conflict and creates two copies of the file.

What recommendations would you give to someone considering this product?

Dropbox Business is the most effective platform for cloud storage. It makes it easy to sync files between devices and share documents internally and with our clients. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

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