Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Neil D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Great product that does what it says on the tin

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Easy to use regardless of other software architecture within the organisation

What is your favorite aspect of this product?

Integration with native OS

What do you dislike most about this product?

Storage limits

What recommendations would you give to someone considering this product?

It does the job regardless of other systems used

Pros

Enables Productivity
Acts with Integrity
Performance Enhancing
Trustworthy

Cons

Less Reliable
Commodity Features
Less Efficient Service

Daniel P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Efficiency in file synchronization and sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers the best file sharing experience. It's the only file sharing option that can start downloading a file, stop it during an internet outage, and then pick up right where you left off, while the competition made us retry downloading the file multiple times. The ability to have all our documents in one place and accessible from anywhere is also incredibly useful and convenient for us.

What is your favorite aspect of this product?

It has a simple user interface and automatic synchronization option. It provides us with an exceptional backup system for our files and the PDF scanner feature is excellent. In addition, it also gives us the possibility of sharing documents or entire folders when necessary.

What do you dislike most about this product?

The only disadvantage I find is that the cost per user is quite high.

What recommendations would you give to someone considering this product?

Dropbox is a powerful and reliable cloud storage solution that enables file sharing and collaboration. Background file loading and intuitive sync capabilities across devices streamline workflows and improve productivity, I recommend it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Naman C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Reliable tool for cloud storage with good security

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This tool provide good platform to cloud storage as we can integrate our application easily via using this API feature along with this we are able to store and share largers files and documents with a high security feature we are able to access our files easily by using this tool we are enhancing our applications

What is your favorite aspect of this product?

It provide user to a secure platform to manage and store our internal files also they provide us a feature to integrate with other applications also we can share larger file with using this software and easily access file to anywhere we can share annotations on documents with this tool overall this tool has great feature.

What do you dislike most about this product?

This tool provide enough feature for cloud storage and there is nothing to dislike.

What recommendations would you give to someone considering this product?

Larger file storage and offline access of file is a best feature also by using API we can provide our application to cloud storage this is overall increasing our application performance and fulfilling our business requirements auto file sync feature is also available we can retrieve our files from everywhere overall best tool for cloud connections

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Neil D.

Great product that does what it says on the tin

Likeliness to Recommend

Pros

Cons

Daniel P.

Efficiency in file synchronization and sharing.

Likeliness to Recommend

Pros

Naman C.

Reliable tool for cloud storage with good security

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support