Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Stephanie C.

Role: C-Level
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Proven to be secured and reliable.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is different from other storage applications in terms of general intuitiveness of its mobile and desktop application. Likewise, its broad integration with third party applications.

What is your favorite aspect of this product?

I am most happy with Dropbox reliability , which is basically my ability to save files from a variety of devices and access these saved files from different device types conveniently. Also very important for me, is Dropbox smooth integration with a lot of applications I use regularly at work such as Slack and Microsoft 365.

What do you dislike most about this product?

File synchronization on Dropbox, is at times not as as reliable as it should be. There have been times where synchronization on some of my devices lags or suddenly stops, thereby requiring me to restart my devices.

What recommendations would you give to someone considering this product?

Dropbox is easy to use and has proven to be reliable as well.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Charles K.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

One of the best cloud storage solution. Dropbox.B.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business's customer support team because they are always available, very helpful and friendly. Dropbox Business is one of the best file storage applications that allows you to share large and small files faster and easier. Implementing Dropbox Business is simple and easy so you don't need to look at third-party service providers to implement it for you.

What is your favorite aspect of this product?

Dropbox Business is a powerful, reliable and very effective file management tool that allows you to store your important files safely in the cloud. It has a responsive customer support team behind it and i like how they respond quickly once you get in touch with them.

What do you dislike most about this product?

Dropbox Business is a very secure application for file storage but it is a bit expensive. Apart from this i don't have anything extra to dislike about it.

What recommendations would you give to someone considering this product?

Anyone looking for a very secure application for file storage, please consider Dropbox Business.

Pros

Saves Time
Respectful
Client Friendly Policies
Fair

Calvin W.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2021

Better and Ideal roof for cloud files storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business makes it simple to store and share files efficiently with everything. Dropbox Business is very secure.

What is your favorite aspect of this product?

It's very useful with files syncing and back up. I can organize and manage my files and work with Dropbox Business. It's simple to search files easily. The performance of this tool with files recovery is great. Ensures secure access and control to files.

What do you dislike most about this product?

It may take longer time to upload huge files.

What recommendations would you give to someone considering this product?

I do recommend the use of Dropbox Business for secure cloud files storage and sharing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Stephanie C.

Proven to be secured and reliable.

Likeliness to Recommend

Pros

Charles K.

One of the best cloud storage solution. Dropbox.B.

Likeliness to Recommend

Pros

Calvin W.

Better and Ideal roof for cloud files storage.

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support