Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Natalia R.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A convenient and secure tool for files storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I find Dropbox Business to me more efficient tool for syncing files securely on cloud. Dropbox Business also integrates better with other Third-party applications.

What is your favorite aspect of this product?

This tool enables me to access and manage my files with alot of ease. Dropbox Business enables me to share files with others more effectively. It's simple to search files and documents with this tool. I'm also very impressed how Dropbox Business allows me to store and back up files securely on cloud.

What do you dislike most about this product?

Sharing and uploading files of large size takes much time. Dropbox Business has less storage capacity for files.

What recommendations would you give to someone considering this product?

Dropbox Business is worth having for secure files storage and ease to share and manage files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stella H.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Storage, security and collaboration.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

If I have to compare it with other cloud storage tools... *Dropbox Business has a more reliable security system, it is relatively higher. *It does not tend to slow down with large amounts of files, this is a more sustainable option, as there is no problem with sharing large files. *It integrates with communication tools and group work, from Dropbox you can do many things without having to be going in and out of apps, it makes you more productive and you do not waste time. *Compressed files transfer faster.

What is your favorite aspect of this product?

It has sharing controls, no version history limit, collaborative storage settings, large storage space. I have also found the remote deletion, the user support which is very good, and the integration with Active Directory very helpful. My presentations, documents and task applications content are in Dropbox coexisting in the same environment but in an orderly and safe way which is the most important thing.

What do you dislike most about this product?

Fortunately I have nothing to add in this section.

What recommendations would you give to someone considering this product?

I recommend using Dropbox Business to share files or any other type of content with clients or co-workers more easily, plus the storage space it offers is quite a lot. You can protect your documents, or for more professional use encrypt them, you can configure it according to your needs.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Helps Innovate

Meshack K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Dropbox.. An exceptional tool for cloud storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business because it allows me to keep my important files safely and securely in the cloud. It is a cloud based software and it provides strong security for your files. I like the ability to access my files from anywhere anytime and share them. Dropbox Business has an intuitive and user-friendly interface which makes it easy to use and learn.

What is your favorite aspect of this product?

It is extremely easy and fast to implement Dropbox Business and set up. Again, it enables you to easily collaborate on files with other colleagues. The customer support team is readily available to help you especially when you need them most. I find it extremely easy and fast to share files, both small and large sized files.

What do you dislike most about this product?

I use Dropbox Business daily and i have never encountered any challenge. It has been a great and reliable solution for file storage and sharing.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to everyone looking for a very secure application for file management. Dropbox Business is the way to go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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