Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Andrew F.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

For data storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers stability to keep files safe, allows file synchronization from phones, camera or SD card, with options for recovering files that have been deleted in the last 30 days and version history, allows to revert edited files to the original within 30 days.

What is your favorite aspect of this product?

I like Dropbox, it allows a very well designed interface, it is easy to use and can be integrated with Google Docs and Microsoft Office 365, it is also beneficial to view and upload files on various devices and share entire folders with anyone, it also allows monitoring of shared files and folders from a single page.

What do you dislike most about this product?

Dropbox is reliable, easy to use and configure, photos, documents and files are in the cloud, they can be accessed at any time from the Dropbox website, Windows, Mac and Linux, as well as iOS and Android without hindrance.

What recommendations would you give to someone considering this product?

I recommend Dropbox offers easy ways to share and collaborate with others on projects; It is beneficial for creating links and sharing files for editing or viewing, where it is not necessary to be a user of the application.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Glenn P.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Document protection

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox facilitates integrations with Adobe, Autodesk, DocuSign and Zoom, allowing to initiate daily business workflows, among which are: editing files, sending electronic signatures, video annotation and sending electronic faxes from the application.

What is your favorite aspect of this product?

I like it Dropbox is a document management system (DMS) that allows you to store and share files safely, from a central storage location based on the cloud, it also allows you to easily make backup copies of contracts, communications and archived data in a safe area.

What do you dislike most about this product?

Dropbox is available as a cloud-based file management system and on Android and iOS mobile devices, it is also useful to install on Windows, Mac, Linux machines and work reliably without inconvenience.

What recommendations would you give to someone considering this product?

I recommend Dropbox for document backups - you can back up any file contained in the file infrastructure, both manually and with automated backup capabilities.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rodrigo C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Smart workspace

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is great for storing static information, and backing up larger files, it also enables fast file syncing, includes local syncing, and data security.

What is your favorite aspect of this product?

I like Dropbox for creating, storing, and sharing content in the cloud from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside the traditional files from this app.

What do you dislike most about this product?

Dropbox is an option for cloud storage that is used without problems and keeps files organized, it also provides security for uploaded data.

What recommendations would you give to someone considering this product?

I recommend Dropbox is fast, simple with an intuitive user interface, allows you to transfer files and backup data from anywhere, which is competitive in reducing file sharing and planned activities.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Andrew F.

For data storage.

Likeliness to Recommend

Pros

Glenn P.

Document protection

Likeliness to Recommend

Pros

Rodrigo C.

Smart workspace

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support