Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Sara W.

Role: Finance
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Top-notch file management platform for businesses

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Remote wipe of all data in seconds in case of loss or theft. Accessibility on mobile devices and secure file sharing

What is your favorite aspect of this product?

Excellent transfer speed and automatic file sharing

What do you dislike most about this product?

Limited integration with third-party apps

What recommendations would you give to someone considering this product?

Do not burn through Dropbox alternatives looking for a file management platform as there is no replacement for this robust file management system

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gina C.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Tight security over shared data

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Cloud-native security with the options to employ watermarking, granular access controls and classification. Created and named several folders to store files. I view files from different devices such as laptop and mobile phone

What is your favorite aspect of this product?

I have sections to take notes during meetings. Dropbox is instantly available on the web, mobile or desktop. AI technology groups information in an easy-to-understand manner

What do you dislike most about this product?

Offline access to this platform is minimal. Documents may not sync while working offline but the moment the device gets online everything is synced

What recommendations would you give to someone considering this product?

Dropbox will speed up the process of collaboration between your team and external parties. Every day a huge part of what we do involves Dropbox

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Karoline S.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

An outstanding software for sharing media

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers many third-party integrations, including Canva, Slack, Zapier, otter, etc. Features like the Dropbox page, allow us to leave comments, use emojis and stickers. Dropbox is better about data loss protection because it allows the administrator to block downloads from users.

What is your favorite aspect of this product?

Dropbox Business is an outstanding software for collaboration and sharing media. We were able to save a lot of time and money because Dropbox became our default archive and sharing platform.

What do you dislike most about this product?

It is slow to load RAW, large files. Even the most expensive plan does not have unlimited storage, which is exactly what I need! System options do not match our company business.

What recommendations would you give to someone considering this product?

We wanted secure and up-to-date file storage, sharing, and collaboration tools. We explored many platforms, and Dropbox was one of them. However, anyone planning to make an investment should carefully analyze the security threats.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Sara W.

Top-notch file management platform for businesses

Likeliness to Recommend

Pros

Gina C.

Tight security over shared data

Likeliness to Recommend

Pros

Karoline S.

An outstanding software for sharing media

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support