Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

706 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Marine Y.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

More than just file storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Obviously , Dropbox provides a better security infrastructure when it comes to saving files. The ability to have files save from unauthorized access in the cloud, is Dropbox strongest point.

What is your favorite aspect of this product?

Dropbox Paper. Asides my ability to save files, Dropbox Paper is the next most important part of Dropbox for me. It allows me manage tasks, create a to-do list, annotate documents and even exchange feedback.

What do you dislike most about this product?

It is a common occurrence , for synchronization to suddenly lag or outrightly stop working, forcing me to restart my computer device.

What recommendations would you give to someone considering this product?

For file storage , security and general team collaboration, Dropbox is a platform to consider.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

America C.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

DROPBOX BUSINESS makes it easy to share and save

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I like this software because you can monitor the accounts of other registered users to know what information employees share in our software, being able to give permissions or deny them if necessary, as well as enter members to the DROPBOX BUSINESS team or remove them.

What is your favorite aspect of this product?

It is a very easy to use software, all the tools are very functional and easy to understand for everyone. Its permissions management is very useful, since I can give permissions or remove them when the user no longer requires that specific information. Its security system is very good, we have never had any problems in this area.

What do you dislike most about this product?

I have to download one by one, which is inconvenient when we do not need a lot of time. If you could download several files at the same time, it would be excellent. Their mobile application is a bit limiting, it doesn't let me work as well as their web version. It takes me much longer to attach files and download them.

What recommendations would you give to someone considering this product?

A great tool for all companies that want to securely store their files and that employees with permissions can access the information they need quickly and without inconvenience. For companies that want to sectorize the information it is very useful, since it is possible to have control of who can access the information and who cannot.

Pros

Performance Enhancing
Enables Productivity
Unique Features
Effective Service

Natasha M.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Dropbox is beautiful and can be better.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is simple secured. I have used this storage platform in one way or another since 2013. I have never had my data or files compromised, neither has anybody that I know.

What is your favorite aspect of this product?

Dropbox integrates with an unprecedented number of third party application solutions. This creates newer possibilities, while also allowing easy data sharing from one application to another.

What do you dislike most about this product?

Dropbox has no advanced document editor, similar to what is obtainable between Google Drive and Google Docs. The closest to the aforementioned is Dropbox paper, which basically does not always meet my needs.

What recommendations would you give to someone considering this product?

I have not used a more secured file storage program better than Dropbox.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Marine Y.

More than just file storage.

Likeliness to Recommend

Pros

America C.

DROPBOX BUSINESS makes it easy to share and save

Likeliness to Recommend

Pros

Natasha M.

Dropbox is beautiful and can be better.

Likeliness to Recommend

Pros

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1
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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support