Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Shahnawaz A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Fantastic and most secure cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This platform is precipitously adding more features which makes this platform robust. Security is one of the most important features for cloud storage, and trust me, DropBox is really day-by-day getting a more secure cloud platform. This platform supports multi-factor authentication for login. Post login, an Immediately automated email will be sent as acknowledgement. Also supports many other security protocols, like maintaining a complete history of devices where the user is logged In and easily removed from any time from any device. You can add extra security by using the Vault feature. The passcode can be enabled to make it more secure.

What is your favorite aspect of this product?

"Easy to use" is one of the most favourite aspects for me irrespective of platform. Especially I love the mobile application and iPad application. This platform supports almost all document files, even you can rename the file name within the app and very easy to create a new folder through app. The PDF file can be converted to PNG or JPG which is very easy to share on any page as an Image. Surprisingly files can be available to access when the internet is not available by using "Manage offline files". One of the best and most likeable features is "secure your all password". DropBox application has an inbuilt video player to play saved video.

What do you dislike most about this product?

Rather than dislike, there are few feedback that can be added in an upcoming release. I have saved a lot of Zip files but there is no way to preview the Zip files content or no way to UnZip file within the app. It would be nice to have preview Zip files content and the in-app UnZip feature will add more value to the product. Even there should be at least 15GB free space because another cloud storage vendor provides 15GB but DropBox provide only free 8GB. One minor issue I had faced during integration with MS Word.

What recommendations would you give to someone considering this product?

DropBox is one of the best platforms as a cloud storage platform which is also known as the most secure cloud storage platform. This platform has many more features which attract users too much like, enable/disable AutoSave feature, Tagging feature, Dropbox Business is used with the security of having multiple layers of protection for the files handled by the user, etc. This platform allows us to leave comments, use emojis and stickers.

Pros

  • Performance Enhancing
  • Trustworthy
  • Saves Time
  • Fair

Katlyn K.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy, straight forward. It's a drop box

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's very simple and integrates easily onto my desktop, applications, email.

What is your favorite aspect of this product?

Its integration and speed for uploading. Everyone can access it.

What do you dislike most about this product?

Nothing - it's great.

What recommendations would you give to someone considering this product?

Download the plug ins.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick T.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Faster than any other file collaboration platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I feel very comfortable putting our vendor's information on Dropbox Business since I can control who has access to such information. Dropbox's sync speed is far faster than any other platform I've ever tried.

What is your favorite aspect of this product?

It so much easier to onboard users into Dropbox and still much easier to just unshare a folder or remove an account as cases change.

What do you dislike most about this product?

The UX is constantly changing which I think is a good thing but also it makes the platform look new and there are few things to learn here and there every time there's a change in UX.

What recommendations would you give to someone considering this product?

There are no installation problems, no access problems and you will wish all your deployments were as easy as that of Dropbox Business. It makes working with remote employees really slick.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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