Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Madeline R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Drop your documents in the safe box

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

This is an incredible cloud-based place to store and access your data. It doesn’t matter if you are working from the office or they have assigned you work from home. This is a remarkable addition in any case. You can access the shared files securely and safely from anywhere around the world. Also, you can easily send and receive data from across the globe.

What is your favorite aspect of this product?

You can access this cloud based system remotely and safely from your place. Another best thing that I like is that we can share files with people or clients who don't have access to the software very easily yet in a secure manner. All the features come at a very reasonable price and cherry on top is their easy to use interface.

What do you dislike most about this product?

It is great in saving, sharing, sending and receiving documents. However, when it comes to finding specific files, it becomes a mess. There should be a way to store files or find them later on easily. This is the only thing that needs some tune up for the time being, overall it’s a good purchase.

What recommendations would you give to someone considering this product?

Sharing and receiving important files in today’s world is a bit of concern for many people but when it comes to the name of reliability and security Dropbox Business is a name of surety. You can live your digital work-life in a safe and secure means, if that’s what you are looking forward to, I would recommend you to go for it.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Fair

Ryan G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Impressive cloud storage platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a great way to store data and have full control at the folder and file level over who cab browse our financial files and other business documents. I have access to Dropbox Business from anywhere I have internet connection which is convenient.

What is your favorite aspect of this product?

Its simple to request files from users outside the organization. The application's security mechanisms are set to high standards to keep user data safe.

What do you dislike most about this product?

Desktop app is cumbersome and should be arranged well to ensure faster search of files and to discover the significant archives that are required on that second.

What recommendations would you give to someone considering this product?

Dropbox Business is one of the best file sharing and storage systems since ot makes file storage, document sharing, and viewing simple. Excellent tool for organizing files transmitted among multiple people.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohsin K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

A fabulous platform for cloud storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

There are a lot of features that make this platform robust. Integration is one of the important features, it allows us to integrate with canvas, slack, zapier, otter, etc. It does make your life a little easier. I find it easier to collaborate with my team on dropbox because of features like Dropbox paper, which allows us to leave comments, use emojis and stickers. Dropbox is better in terms of Data loss protection because it allows admin to turn off uploads for users. Alternatively, you can have Dropbox use the automation system to sort your files on your behalf for convenience. Dropbox is free to register and use with a free limit of 8GB.

What is your favorite aspect of this product?

The security of this platform is one of my favourite aspects for me. It supports two-factor authentication, also acknowledge user on successful login through email. Vault and password is a very unique feature that adds greater value in terms of security. Surprisingly this platform supports passcode/face authentication for mobile/tablet applications. I think the historical features within Dropbox are nice - I have had no problem recovering accidentally deleted files, previous versions, etc. Super user-friendliness is also my favourite aspect for me. Access files in offline mode and managing passwords are also my favourite aspects for dailywork

What do you dislike most about this product?

Seriously I can not think about dislike because I am loving this platform. But still, there are always doors are open as a scope of improvement. Sometimes it displays an undefined error, although this is uncommon. Uploading files takes a little longer time not sure due to internet bandwidth or what? It also sometimes sends update emails that files have been updated a day or two later, but that isn't key to our workflow anyway. they should also work on the search functionality so we can find any file or filter that will also be helpful to sort the files based on your need.

What recommendations would you give to someone considering this product?

Best cloud storage app which helps us to access files anytime, anywhere from any device. No doubt security is one of the best parts of this application. This platform makes the management and collaboration of those files really easy to navigate. The business version gives you a lot more space along with some business-related features, like user privileges access, People Pages, Shared File locking, and files rewind which I found very useful in the business environment.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

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