Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Hirani K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Love the security ,capability and accessibility.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

File security is high. Excellent file retention.

What is your favorite aspect of this product?

Provide safe place for storing documents and files . Back up functionality is huge plus. So quick to share files even large amount of data. Teams are able to collaborate easily frim any location. There is ample storage for any information.

What do you dislike most about this product?

Am very comfortable ,so far have nothing negative to say.

What recommendations would you give to someone considering this product?

Highly secured and reliable ,one must have .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kayley n.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Product!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It makes it easy to share items with many people securely.

What is your favorite aspect of this product?

It is easy to use and accurate.

What do you dislike most about this product?

Nothing comes to mind.

What recommendations would you give to someone considering this product?

I think it is a good product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Annette A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Save files instantly!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The best thing I like about Dropbox is that we can upload any kind of file in it like PDF, jpg, mp4 and many others. I love that I can easily access any file whenever I want from my mobile too. It works very well for holding materials and documents. I always prefer saving my important files in dropbox.

What is your favorite aspect of this product?

The thing I like the most about Dropbox is that it has made a lot of progress, and it does not take too much time to upload documents or share them. And also, it has really helped me to organize my important files. With the help of Dropbox, I can easily restore data if they are missed by any mistake.

What do you dislike most about this product?

It is a less secure tool because there is no end to end encryption of data. Its editing feature also does not help. I also don't like that the space for storage is limited and you have to pay more money to get more space.

What recommendations would you give to someone considering this product?

It is far better than google drive but you get what you pay for without any free extra features. The startups should try the free version before going to buy a paid one. But before anything make sure to compare pricing between similar providers.

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Client's Interest First

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