Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Veronica M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

I recommend Dropbox Business for document storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I have used some different applications there before but unfortunately they didn't meet my expectations. When I started using Dropbox Business, i have been able to save my documents on it and without fear of losing them since it is the most secure and safe tool you will find in the market. It is not complicated as it has an intuitive and user-friendly interface which makes it easy to learn and use even for new babies.

What is your favorite aspect of this product?

I love everything about Dropbox Business. It is a fantastic and amazing platform and it is a cloud-based software so i can comfortably access my files from any device and from any location across the World. I like how it provides very strong security features so loosing my documents to external hackers is a bit difficult. It is easy and fast to access files and share them with others so long as you have internet connection.

What do you dislike most about this product?

To be sincere, i have never encountered any problems while using Dropbox Business even though the cost is a little bit high but it's worth the price due to its functionality, performance and usability.

What recommendations would you give to someone considering this product?

Ti anyone looking for an excellent and outstanding cloud-based application for file storage, i recommend Dropbox Business.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steven J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Very useful for archiving and synchronization.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox allows you to share files with a URL link and also let team members, clients, and others view and edit them. Dropbox is great at organizing things into folders and making them easy to find, with the ability to restrict access to only specific users being a huge benefit. It's also useful for sending an invite to the necessary team members instead of giving them all the individual links to a file or folder.

What is your favorite aspect of this product?

I like Dropbox lets you share files, schedule meetings, and create project plans all in one place. It's also useful for creating a new rug and adding hashtags, as well as searching for archives or rugs. The mobile app for smartphones and tablets is beautifully designed and allows you to download files, create photos and scan documents directly from the app. Dropbox's smart feature eliminates the need to worry about your device's capacity and allows you to search through large amounts of data quickly. The older web-based file views work fine and show a wide range of file types.

What do you dislike most about this product?

The search and customer care features of Dropbox may be improved.

What recommendations would you give to someone considering this product?

I Recommend Dropbox allows team members to collaborate in real time on related documents and files, eliminating the need to carry a backup of your data with you. Signing in to Dropbox and accessing all your company files from any PC is easy too.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grace E.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

The best and secure application for file storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I use Dropbox Business to store my important business and personal documents in the cloud. It is an excellent and exceptional tool that provides high security for your data. I like how it allows me to access my documents from anywhere anytime and i can share them with my clients, friends, colleagues and employers. Dropbox Business is fast, i like its speed especially when it comes to file sharing.

What is your favorite aspect of this product?

Since i started using Dropbox Business, i have never lost even a single file. I can confidently store photos, images, business documents in Dropbox Business and i will access them anytime anywhere when need be. Dropbox Business is simple and easy to implement and set up. No third-party service providers needed to implement it. It is a straightforward application that provides strong security for all your files.

What do you dislike most about this product?

Dropbox Business is expensive but worth every penny. Its great performance, functionality, speed and flexibility makes it a super incredible tool for document storage and sharing.

What recommendations would you give to someone considering this product?

Dropbox Business is a must have software for document management. I recommend it to all companies looking for a very secure and reliable solution for file storage and sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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