Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

707 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Muhammad Daud S.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Great platform for Data storage and Sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox as compared to OneDrive is a way more scalable and easy-to-use application and platform. Its cross-platform compatibility is a great value to the business using versatile vendors and platforms. Dropbox also has a great version history and it can be restored or retrieved at various levels.

What is your favorite aspect of this product?

I found Dropbox's business very helpful to run on all different devices under the same account. This is useful for the IT team to run backups from various servers and store them on the cloud. Another favorite aspect of Dropbox is the file version history which is easy tracking of any changes or amendments to the file. This allows the use of the restore feature to the exact file.

What do you dislike most about this product?

Certain files are prohibited to upload on the cloud if they have any encryption signatures. This affects certain database or SQL files to have trouble with cloud syncing and hence we have to introduce local storage for that. If Dropbox cloud syncing could allow all encrypted files to sync, this will resolve technical issues for IT Team.

What recommendations would you give to someone considering this product?

I would highly recommend Dropbox Business solution for any small, medium, or large business as it is a great backup utility and file sharing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andreas B.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

A solid cloud storage solution

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It used to be the best option on the market but there are many competitors now that have caught up.

What is your favorite aspect of this product?

Integration to g-suite.

What do you dislike most about this product?

It doesn't have the ability to use revision history incase you made a crucial mistake.

What recommendations would you give to someone considering this product?

They have a free version that is a great way to test their features out.

Pros

Reliable
Enables Productivity
Trustworthy
Saves Time

Cons

Slower Product Innovation

Parwinder K.

Role: Information Technology
Industry: Utilities
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2022

A very Genuine Service to store your Data

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

1) Dropbox has a stronger Encryption Standard. 2) Dropbox offers a Smart Sync feature. 3) In terms of File Security, Dropbox comes with a trustworthy service provider.

What is your favorite aspect of this product?

1) Dropbox is very easy to use. 2) Drag and Drop feature works very well. 3) It has a very strong Encryption Standard when it comes to security. 4) You can set passwords on shared files and can also set the expiration date of files. 5) Use of the Dropbox inside the Apple EcoSystem is quite impressive.

What do you dislike most about this product?

The thing I don't like about Dropbox is it offers only 2 GB of free storage in a Free account. The pricing is high when compared with the other software.

What recommendations would you give to someone considering this product?

Dropbox is a full-fledge and awesomely working Cloud storage provider. It does have some minor things which need to improve but that can be ignored. So yeah, I will definitely recommend this to the other people.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Muhammad Daud S.

Great platform for Data storage and Sharing

Likeliness to Recommend

Pros

Andreas B.

A solid cloud storage solution

Likeliness to Recommend

Pros

Cons

Parwinder K.

A very Genuine Service to store your Data

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

1
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Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support