Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Dareck M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

You can easily share papers while you're on the go

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers options to keep your company organized and productive while maintaining the integrity of information from each department. It enables capabilities such as simplification, communication, data security, and increased cooperation. It is useful for file versioning and infinite file recovery, as well as controlling sharing permissions. Team management, device and location tracking, login, full user management options for admins, and centralized billing are great features. The addition of programs that provide advanced capabilities such as document editing, CRM, and electronic signatures simplify collaboration among team members.

What is your favorite aspect of this product?

I like Dropbox for its valuable features to: Provide a single area where both cloud content and traditional files can be stored. Remotely store and upload documents and photos from cell phones to PCs, as well as sync iPhone and desktop programs. It allows users to access content on the go by securely syncing content across all platforms, including computers and mobile phones. When modifications are made to any file, it is very useful to update the files on all devices. Files saved in Dropbox can be accessed without internet connection and deleted files can be recovered.

What do you dislike most about this product?

Even while Dropbox has several advantages, such as the ability to upload and access material, the technical support may be improved.

What recommendations would you give to someone considering this product?

I recommend Dropbox because it is simple to use and provides important features such as cloud-based file storage, sharing, and syncing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Excellent for storing and exchanging files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

the main difference is its ease of use.

What is your favorite aspect of this product?

Sharing folders or files with others while keeping them synced across several devices. Additionally, the shared file or folder may be secured. I've tried a few others, but Dropbox is by far the best.

What do you dislike most about this product?

My only complaint at this point is that they have made so many changes in such a short period of time that I can no longer think of anything negative to say about the product. Because of how far the answer has come, I can't see any way to enhance it.

What recommendations would you give to someone considering this product?

Using the tool, I've been able to see how the team's ideas interrelate and get comments in the private online meetings that take place at work. For the safety of its users' files, Dropbox Business uses many layers of protection, all of which are up to industry-standard security requirements, to ensure that no data is ever compromised.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Grant G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Dropbox dominates internet storage and syncing.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

perhaps the only difference would be the price is very high.

What is your favorite aspect of this product?

Dropbox makes file syncing and sharing simple, allowing businesses to easily exchange and alter information stored in the cloud. This boosts the productivity of employees since they can access the information from any location, while also enhancing cooperation. Access to deleted files and documents is also made possible using the Dropbox service, which is extremely user-friendly and straightforward to use.

What do you dislike most about this product?

With Dropbox, there isn't much to complain about; the features and performance are both exceptional when compared to other cloud storage services; the only drawback I can think of is the pricing, which I personally find to be too expensive.

What recommendations would you give to someone considering this product?

If you need what I said previously, you may, of course, make use of Dropbox Business. You can count on it to be one of the best cloud storage providers in the industry. It is reliable and does not experience any downtime.

Pros

  • Effective Service
  • Client Friendly Policies
  • Client's Interest First
  • Transparent

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