Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

707 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Kaitlin B.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

"Dropbox Business - Powerful Software!"

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

the main difference is that it is very easy to use.

What is your favorite aspect of this product?

As a safe and solid space that you may keep papers and other stuff in, it's perfect. The "online folder" feature makes it simple to share access with others.

What do you dislike most about this product?

Editing is a complete waste of time and does not even come close to competing with other document sharing tools. It's a lot of money for what you receive. Static files can't be easily updated, and the editing procedure can't be easily shared.

What recommendations would you give to someone considering this product?

It's an excellent location to save papers for both current and historical use. You may use it like your own computer's file system, but make sure you don't need to modify papers often or you'll have to submit new versions every time.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Michael T.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Robust cloud file storage service

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an intuitive and secure cloud storage service that's easy to use. It makes it easy to store and organize documents in the cloud. It enhances collaborative work, efficiently manages organized file storage, and ensures quick access to documents at any time. It has the ability to back up files with file backups, which can be easily recovered from accidental deletions or virus attacks. It offers features that substantially improve collaborative work.

What is your favorite aspect of this product?

It allows you to send large files simply and securely. It can be accessed quickly and seamlessly from any computer or mobile device. It offers a fast and efficient way to organize and share files, optimizing collaborative work. File synchronization is very simple and hassle-free. It seamlessly integrates with communication apps like Slack and Zoom. The management console is very secure and easy to use.

What do you dislike most about this product?

The only thing they can improve is that sometimes it takes a long time or the file synchronization simply fails.

What recommendations would you give to someone considering this product?

Dropbox Business is a cloud storage service that works efficiently and is highly reliable. Makes it easy to organize, access, and share files. I recommend its implementation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joseph M.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Ideal for project cooperation.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

it differs from others by its ease of use.

What is your favorite aspect of this product?

Even though all document transmitted over the cloud may be hacked, Dropbox's strong encryption security features provide us peace of mind when it comes to sharing sensitive information amongst our company's employees. Project cooperation is an essential part of our everyday work at the organization.

What do you dislike most about this product?

Since we've had issues with data being destroyed from devices belonging to former workers, I'd want the program to ask the primary user whether they're okay with this modification before allowing others to delete files from the cloud. It would be a huge time-saver.

What recommendations would you give to someone considering this product?

It's the greatest cloud storage and collaboration software.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Kaitlin B.

"Dropbox Business - Powerful Software!"

Likeliness to Recommend

Pros

Michael T.

Robust cloud file storage service

Likeliness to Recommend

Pros

Joseph M.

Ideal for project cooperation.

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support