Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Diana T.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Dropbox is the best record storage choice.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is extraordinary because you can get to it on your computer as though it were a neighborhood organizer. There is a lot of ability to have the documents naturally transferred and saved to Dropbox once you close out the record. Moreover, you can get to records anyplace you have a gadget and web, making it simple to team up with associates on documents and activities.

What is your favorite aspect of this product?

The Dropbox Business version is a breeze to utilize. Having numerous people chipping away at a similar material simultaneously significantly upgrades efficiency. You can take notes or reexamine a report during a meeting. With Zoom coordination, you have an optimal cooperative workplace. Our association depends on Dropbox to keep every single essential paper, so we make a point to back up all of our programming records there also. Since the security is so great, we can constantly get in when we really want to without stressing.

What do you dislike most about this product?

A sluggish internet connection won't accelerate the method involved with uploading enormous documents. Everything in the workplace runs slowly for reasons unknown that I still can't seem to find. The changes could find an opportunity to synchronize. This kind of program needs a couple of little changes to be fantastic, as I would see it.

What recommendations would you give to someone considering this product?

This application, in my experience, develops group thoughts while keeping a protected spot. Dropbox Business is used for some layers of insurance for client documents, and the application's security systems are set to exclusive requirements to guard client data. The plan is straightforward, instinctive, and commonsense. All that you want might be found in this application. No unessential liveliness upset the experience.

Pros

  • Effective Service
  • Reliable
  • Trustworthy
  • Efficient Service

Natalie R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Fast and simple" file storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

very easy to use program, has an efficient customer service.

What is your favorite aspect of this product?

Thank goodness for the dropbox service, which is so well-organized! If we share files, we can easily organize them and make them available to everyone in the workplace without having to rely on our local drive to store them.

What do you dislike most about this product?

In terms of aesthetics, the website's user interface and design irritate me. Additionally, I don't like the fact that only one administrator may use the dropbox admin capabilities for each business; it's difficult to have numerous administrators in one company but only one has access to the dropbox admin tools.

What recommendations would you give to someone considering this product?

Dropbox is a lifesaver for me, and I urge others to do the same.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Anna H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Dropbox is my favorite cloud storage."

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is a very safe program, but its customer service is very bad, there are programs that have much better customer service.

What is your favorite aspect of this product?

Files of all sorts may be stored in a Dropbox folder that can be shared with other Dropbox users. My data are safe with Dropbox, which keeps them in a container for 30 days in case they are accidentally destroyed. Incredibly fast download and upload speeds are a hallmark of the Dropbox service. Files may be uploaded and downloaded with ease. Also included is an excellent mobile app platform, which I use to distribute, upload and scan files.

What do you dislike most about this product?

After an issue, the customer care is not very helpful: the information they supply does not aid in solving the problem. When the storage capacity has been exhausted, files must be removed to create room for new ones.

What recommendations would you give to someone considering this product?

Yes, it's a fantastic cloud storage service for both corporate and personal usage.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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