Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Douglas R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great way to sync files to the cloud.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is well priced and very easy to use.

What is your favorite aspect of this product?

Dropbox Business is an evergreen utility since it doesn't try too hard. You can quickly identify which people of your team need access to the tool since you have access to files, folders, and groups. In addition, I liked how easy it was to get in touch with other businesses. When working on data management, this allowed us to collaborate on numerous data files without any hassles, and it also allowed us to ask other collaborators about specific data pockets and save time by not having to attend several meetings to settle a tiny problem or mistake.

What do you dislike most about this product?

The paid version is overkill for me; I'd rather have a basic, open-source file manager. Why a makeover of Dropbox is necessary if it wants to stay a success. Simplifying Dropbox's administrative interface and making it more appealing to small companies would be preferable than demanding a minimum of three users. A single user is sufficient for certain teams.

What recommendations would you give to someone considering this product?

It's a good cloud storage choice for both business and personal use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Joe F.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and Safe Storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It has good technical support, and it is a very easy program to use, it is much better than other programs.

What is your favorite aspect of this product?

Data may be shared across several devices through syncing and distribution. Additionally, you may choose the level of protection for the shared file or folder. After trying a few different services, I've decided that Dropbox is the best.

What do you dislike most about this product?

Since they've made so many adjustments since the first time I used it, I can't think of anything I don't like about it. There is nothing I can do at this moment to improve the solution.

What recommendations would you give to someone considering this product?

My first-hand knowledge of the software came from participating in our company's secure online meetings and hearing the thoughts and ideas of my coworkers. Many levels of security are used by Dropbox Business in order to keep the user's data safe. This includes high-security measures for the software itself.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Sandra H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and secure way to save files and collaborate.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is where I keep and distribute business files. We never need to be concerned about system compatibility. For an online storage service, security is important. We are able to upload files reasonably rapidly. I believe it is sometimes as quick as file transfers to hard disks, everyone in our business now finds it much simpler to exchange multimedia content, such as films and photographs, with our media and graphic design teams.

What is your favorite aspect of this product?

I like the opportunity to share huge image and video files with customers that I would otherwise be unable to do owing to email file size constraints. It's also useful for providing colleagues with access to these files without having to send them an email. The user interface is beautiful and generally simple to use. I have no trouble orienting myself. The file management system is designed similarly to the majority of file systems on my PC and phone. I may use my Dropbox Business account to share and collaborate on files.

What do you dislike most about this product?

Dropbox Business has been fantastic, although the fee is greater than some quality competitors. There may be some free alternatives that can compete with the capabilities provided by Dropbox Business.

What recommendations would you give to someone considering this product?

If you need to share data with a large group of individuals, I prefer Dropbox because of the convenience of uploading things to the cloud for others to view. Just remember to keep your password safe and pay attention to the permissions you provide to files and folders. It might be perplexing, but it's actually rather straightforward if you look at the option's language.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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