Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Anita T.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Online Storage That Is Safe and Secure"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business plans are less expensive and it's also easy to use.

What is your favorite aspect of this product?

"ClickUp is a stroke of genius" I really like how Dropbox Business makes it simple to exchange items such as images and pdfs with all of my other coworkers. This is one of its many beneficial features.

What do you dislike most about this product?

It is unacceptable to me that there is a limit on the amount of space available for storage and that more space comes at a premium price.

What recommendations would you give to someone considering this product?

Businesses that want an easy method to share data like PDFs and pictures may consider using Dropbox Business, which comes highly recommended by me. The software is user-friendly and everyone may benefit from its ability to synchronize with Dropbox on their PC.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Saves Time

Akash J.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Low cost featured product .

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

The security aspect and ability to share my files and using Dropbox with third party software like zoom is nice .

What is your favorite aspect of this product?

In the documentation part it's is nearly similar to other companies and provide best in class documents handling .

What do you dislike most about this product?

Storage capacity could be sorted .

What recommendations would you give to someone considering this product?

Easy to use with low costing

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Unique Features

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

You can consult the stored data at any place

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is easy to use when dealing with materials involving many departments because you can grant viewing and editing authority to each file or folder in Dropbox. Also, since files are downloaded and uploaded quickly, there is no waiting time and you can handle them without stress. When there is the material you want to review quickly, even if you are not on the company PC, such as when you are away, you can review and download it from your smartphone or tablet as long as you have Internet access.

What is your favorite aspect of this product?

We store and share various materials and files, such as schedule management, with our business partners. Because it is secure, I am comfortable utilizing it. If you install the software, you can read and write files with Explorer, so you can save files as if you were using an internal file server. Because you can share files in real-time, you can get your work done quickly and smoothly.

What do you dislike most about this product?

It is intuitive and easy to use, but it would be nice to have an easy-to-understand manual that suits its purpose. I couldn't see a specific folder in the permission settings, so I had difficulty setting it up.

What recommendations would you give to someone considering this product?

Data can be saved independently of the PC. Data can be shared without USB and without sharing emails. It is feasible to cut down on the amount of time and effort required to transmit the data. If you put the shared data in the company's shared folder, some people cannot browse the folder or edit it, which is very inconvenient when editing the shared data. Dropbox makes it easy to set viewing and editing permissions for each folder, which eliminates the above problems and ensures more efficient editing of shared data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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