Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Benjamin B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business great program

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a program that has a good price and is very easy to use, it is better than other programs.

What is your favorite aspect of this product?

With a clean and straightforward UI, sharing documents and collaborating with colleagues is a cinch. Using an app while on the go is quite convenient.

What do you dislike most about this product?

On the app, moving files between folders might be time-consuming. It's possible that opening lage video files will be a problem.

What recommendations would you give to someone considering this product?

This is a fantastic tool for exchanging files and enhancing teamwork. Although my interactions with their customer service personnel have been sporadic, if you persist in asking questions or seeking assistance from another member of the team, they will respond.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Mathew M.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Victorious cloud files storage and sharing tool.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

End-to-end encryption security feature makes Dropbox Business unique among it's competitors. Enables ease of files back up and recovery.

What is your favorite aspect of this product?

Ability to access files on any device easily is what I like most about Dropbox Business. I like ease to share and collaborate with files seamlessly. It's simple to store files.

What do you dislike most about this product?

Dropbox Business premium features are expensive to buy.

What recommendations would you give to someone considering this product?

It's a well established to for files storage and sharing that anyone should consider having.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Clovis G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great cloud storage solution.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox cloud storage is useful for a variety of reasons. It enables excellent cooperation by allowing users to exchange info with others and collaborate on various files. It is also well-known as an outstanding data collaboration tool. We may utilize Dropbox for business to store shared files that will be modified by several people. We save huge files as well as file transfers between users. It enables us to operate in a very successful digital collaborative environment.

What is your favorite aspect of this product?

Dropbox is the world's leading app for storing important data in cloud storage. I've been using the service for years, and I've become a happy user with every update because it's becoming more powerful and popular every day because of its secure service, what I like about Dropbox is the impressive management of all content. I like the Dropbox business because I can save files and folders and share them with my team. Add the file to a team space where multiple people can edit the file together.

What do you dislike most about this product?

What I don't like about Dropbox Business is that it occasionally duplicates files that you're working on with your team. Old versions of files are frequently retained many times. I dislike how long it takes for items to upload. It's not perfect, but it's a fantastic product altogether.

What recommendations would you give to someone considering this product?

I suggest Dropbox Business to all individuals, institutions, and businesses since it provides us with several benefits in terms of storage, sharing, and file transfer. It has a very reasonable price and a lot of storage capacity. Dropbox's real and professional users have faith in it. It not only keeps our data safe, but it also allows us to access it at any time and from any location.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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