Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

David C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Terrific cloud data storage option

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We moved to Dropbox to store our RAW content and crucial business documents. It's really a terrific cloud storage option, but it's not limitless. It's fantastic to have this app because it is helpful for not just data storage but also for content collaboration, file sharing, and syncing. I use it to share files with groups of people.

What is your favorite aspect of this product?

Dropbox offers a lot of storage space at a very reasonable price as compared to its rivals as well as it also gives us complete control over file access. It keeps all our corporate data files as well as my personal information safe and secure, and the greatest thing is that it offers free storage of 10 GB and can be synchronized simply and in seconds across all of our gadgets without compromising security and performance.

What do you dislike most about this product?

We did have some issues with file syncing in the past and these were because of our mistake, but with their technical teams' help, we were able to resolve the most pressing issues. The only remaining issue is that for certain people, file synchronization can be slow and a little overwhelming but with little extra effort this issue can also be resolved.

What recommendations would you give to someone considering this product?

Dropbox Business has handled everything from file syncing to sharing wisely and it was just one solid solution that also allowed us to obtain information regarding certain information pockets, saving us time from having to attend multiple meetings to walk through a core problem or small inaccuracy. It is nice to have this system in the corporation.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Alfred L.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable platform to store documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We have a single location where we can interact and collect ideas and files that are shared among all members. We can share more efficiently and have access to the files that each team member is working on. We no longer have to rely on long emails with several attachments to download and store, and then worry about whether or not it is the most recent version.

What is your favorite aspect of this product?

I like being able to access shared files with my colleagues. All of our files are kept in one place and are easily accessible from mobile, laptop, or desktop devices. I also enjoy the option to save a copy with the current user if the file is open. This aids in keeping track of file modifications. Dropbox is versatile in terms of file management, and its to-do list is fantastic; it recognized our assignment as completed and alerted us of pending chores. We can quickly share and save client information in Dropbox's cloud since it is connected with Zoho Meeting, and we can easily send a message in Dropbox's user profile.

What do you dislike most about this product?

My only gripe is the size restriction that comes with the purchase. My teams normally maintain the files for roughly a year before moving them to another server. So storing files for a year quickly consumes the allocated capacity. As a result, we must continually remove files to create way for new ones. To access all of the files in your Dropbox, we're enjoying a really secure experience generating, sharing, and maintaining our files, as well as keeping our team collaborative. We have not yet encountered any particular issue. In reality, it took up relatively little hard drive space, which increased our systems.

What recommendations would you give to someone considering this product?

It is highly recommended for all businesses, regardless of size; it is a universal tool for sharing, producing, and transferring data. There is plenty to say about Dropbox; its mobile app is simple to use and effective, allowing us to interact with our team. The ability to exchange material in an orderly manner and remain up to speed on what each team member is working on is the most significant enhancement provided by this program.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

David K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastically easier and ideal file-sharing app

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox has been a part of our lives for many years and because of its high functionality and security, we are not even supposed to leave it. One of the things that I and other staff members appreciate the most is how straightforward it is, making our job fun and giving us confidence that our sensitive information is completely secure.

What is your favorite aspect of this product?

As I said above I am totally amazed by its simplicity so for us newcomers it wasn't necessary to waste time learning this new tool from the start because everyone knows how it works. This stable program consolidates my data into a single cloud location from which I can access it at any time no matter where and with which device I am accessing it.

What do you dislike most about this product?

I can't think of anything I dislike right now, they have made so many changes in the time I have used it that any dislikes I had have vanished. The only concern is that there are occasions when collaboration can be clumsy but it is in rare instances not daily.

What recommendations would you give to someone considering this product?

Dropbox is an extremely stable tool with a simple and basic structure and a user-friendly interface, for any business regardless of its type, size, and sector in which it is working. You can simply add security to your documents and folders, and you can quickly determine who in your group requires the equipment.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Client Friendly Policies

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