Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

85

Large File Optimization

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Charlie S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business is the best

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a very easy program, in this it stands out from other programs.

What is your favorite aspect of this product?

My favorite aspect of it is the ease with which several individuals can collaborate on a single platform to access shared data. In addition, they allow distinct folders or documents in a shared place to have varied levels of access.

What do you dislike most about this product?

No easy-to-use actions feature on the web browser version like on the desktop version bothers me. It would simplify functioning if the web browser version was as user-friendly as possible. After becoming acclimated to one platform's functionalities, it's worrying that you won't be able to transfer those talents to the next platform since practically everything changes.

What recommendations would you give to someone considering this product?

It all depends on what your organization needs from a platform like Dropbox, and how much time and money you're willing to invest in it. Other companies in the market may be able to meet your requirements, but if you need something more widespread or want to provide access to several layers of workers, this could be the one for you. As well as being able to control which files or users have access to which folders, having numerous logins and degrees of access is a terrific feature that enhances the platform's structure.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Haroe F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox offers what you needs the most.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We have complete control regarding who may view our files at the folders and file base. It's simple to use, has a wonderful user interface, and provides our organization with a number of storage alternatives. Signing in gives us easy accessibility to all of our data which we strongly appreciate. This software's medium simplifies file storage, sophisticated file sharing, and display.

What is your favorite aspect of this product?

The organization's collaboration has increased as a result of this program since we can now collaborate on the very same task more effortlessly. Also, getting my efforts there and discussing them with some other colleagues makes me feel safer. I suggest it to everyone who works in a team work and deals with large files, or has to stay organized.

What do you dislike most about this product?

The customer support isn't very helpful. Furthermore, the offered input does not resolve the issue. Another difficulty is storage space; once that threshold is crossed, files must be destroyed to create room for the new ones. The current state of affairs makes everything more difficult to track down files.

What recommendations would you give to someone considering this product?

It's also quite beneficial because it allows users to access and share their uploaded files from any platform.One of the most apparent advantages about using a cloud service such as Dropbox is that our files remain safe even if our pc isn't. It was the primary reason for selecting Dropbox over other programs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing documents and collaborating.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has simplified the process of saving files, which allows us to preserve our everyday data by keeping it in Dropbox. It also allows us to easily access all saved info whenever we want. We can save time, energy, and effort. It has increased the efficiency and flexibility of our work, making it more efficient and flexible. The most fun aspect is its user-friendly UI. It has made our life easier because it allows us to handle several accounts at the same time. I appreciate its ability to instantly trace existing or missing data.

What is your favorite aspect of this product?

Dropbox Business in my opinion, is the greatest and most secure platform for saving and keeping data. Its capacity to store and exchange files locally and remotely is one of its primary characteristics, and it saves us time by eliminating the need to transport USB sticks from one workstation to another. This is the simplest method for creating accounts. Everything appears to be OK when it is put up, such as allowing staff to rapidly access everything they require. Its searchability is fantastic, and we can quickly archive the necessary information when needed. It would not be incorrect to state that Dropbox has taught us how to organize files

What do you dislike most about this product?

There is no question that you may retrieve lost data from Dropbox, but one major issue is that if you haven't checked in for a few months, your account may be erased, even if there is some data, so you need to log in more frequently to prove your existence. This limits the application's ability to utilise long-term data storage. Another disadvantage is that uploading huge files might have a negative impact on network performance, albeit this is unusual.

What recommendations would you give to someone considering this product?

This is an excellent tool for all businesses, it has the ability to log all adjustments and even versions, which allows you to restore the prior version if you discover a flaw you were unaware of. When compared to other similar programs, its sync performance is really quick. Second, your team might benefit greatly from your mobile app since Dropbox allows us to effectively manage folders.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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