Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

710 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Drew V.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Dropbox Business has alllowed us to operate fast

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Most times I am on the move so it is nice that I have the Dropbox Business mobile app. If I am stuck in the back of an Uber car or watching a show at a venue, I can still open files securely and send off links

What is your favorite aspect of this product?

I never have to worry about lengthy file uploads and downloads. The ability to engage with and modify files instantaneously from anywhere helps keep the team output flowing

What do you dislike most about this product?

If a file upload or download is interrupted without completing the process will start from the beginning the next time I want to upload or download the file

What recommendations would you give to someone considering this product?

Using a physical server and portable hard drives won't be enough. Dropbox Business is the only solution that will provide enough storage space and individuals can quickly access and share files to collaborate together

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Steve K.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2022

"DropBox is a great platform"

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

The program is better than others because it has very good features and the ability to share files is excellent.

What is your favorite aspect of this product?

Instantaneous refresh rates allow for continuous uploads to our CRM. In addition, it saves me the trouble of dealing with zip files or attempting to reduce the file size of a document I'm sending to recipients.

What do you dislike most about this product?

Because of the number of the files in my dropbox, my personal computer sometimes takes longer to start up. It takes a long time to refresh and sync all of my data on my PC when it hasn't been on all day since I work mostly on a Mac, which I use many times each day.

What recommendations would you give to someone considering this product?

Easy to use and a terrific technique to make sure you always have the files you need close to hand.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Davide A.

Role: Sales Marketing
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Transparent tool to share experiences worldwide

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It serves as the central hub for everyone involved in each project and everyone can see everything in Dropbox Business because it is so integral to our processes. It provides all the storage we need and we share huge files without any problems

What is your favorite aspect of this product?

It has enabled us to accelerate almost all of our workflows. File sync has become faster. The solution offers an easy learning curve for individuals of different cultural and technical backgrounds and provides mobile file access

What do you dislike most about this product?

I want to be able to automatically scan all files before they are sent out to clients to help keep the PCs from running slow under the weight of hefty anti-virus applications

What recommendations would you give to someone considering this product?

Dropbox Business helps team members communicate a consistent message. Users have the flexibility to retrieve documents from mobile devices, and selectively sync so that masses of files aren't saved on their PCs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Drew V.

Dropbox Business has alllowed us to operate fast

Likeliness to Recommend

Pros

Steve K.

"DropBox is a great platform"

Likeliness to Recommend

Pros

Davide A.

Transparent tool to share experiences worldwide

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support