Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Amelia B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Well designed cloud file storage application.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business is carefully designed cloud storage application. It's able to automatically backup all our files into the cloud and aslo users are able to share them very securly. Dropbox business is aslo able to support files of different formats and their pricing model is very reasonable compared to other products in the market.

What is your favorite aspect of this product?

Bulk sharing of files is very great feature in this application. I like aslo how we are able to simultaneously edit a file at the same time. Dropbox business is aslo able to support files of different formats.

What do you dislike most about this product?

So far it has been running very successful in our organisation. No dislike at all

What recommendations would you give to someone considering this product?

Dropbox business is very effective platform for all your files management in the cloud. Pricing model is very reasonable and aslo I like how availability their customer support team is when we have an issue that need to be sorted immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent product with simple interface

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Providing some powerful features that aren’t in other similar products. For example it provides 3TB storage support and priority chat support.

What is your favorite aspect of this product?

Sync speed and third and compatibility with third party products

What do you dislike most about this product?

Lack in development. Should update more according to current tech.

What recommendations would you give to someone considering this product?

I would recommend this product for someone who looking for a very good cloud storage with simple interface.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Ana V.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Safely store important documents.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

My experience with this platform has been incredible, it is extremely safe and functional. Because this platform is cloud-based, you can use it from anywhere. The best part is that each member of the team who has been invited can edit my files and I also use this option with suppliers; I simply create a shared folder and that's it I've loved this option since day one because I don't have to waste time sending information separately and all team members with access to the shared folder can modify files, make annotations and it is also synchronized in all my teams after accessing.

What is your favorite aspect of this product?

It is one of the incredible tools that allows you to be open and comfortable when storing your important information and data. You can organize it into folders and save it alphabetically or by date. You can further personalize your critical data by using a pin code or password that only you know. It is one of the tools I use the most on a daily basis to store files and share them with my work team via links. The best part is that I can share any type of file, with the added bonus that I can access my files in seconds no matter where I am.

What do you dislike most about this product?

The only thing that bothers me is that when I go into the mobile version, even though my smart device has space and applications for PowerPoint, Word, and Excel, among others. The files I try to open from my cell phone throw errors or simply cause the application to close abruptly, which sometimes forces me to restart the computer for a good synchronization and to get the file to save, plus I can't edit the files.

What recommendations would you give to someone considering this product?

Although it contains information in the mobile applications, it is an excellent option for freeing up space on my devices, as I do not have duplicate information everywhere, and it allows me to share information with my work team and suppliers. This software backs you up, and you can simply store your important documents on it without worry or hassle. It is simple to use and saves a lot of time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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