Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Louis B.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Effective Method for the Growing Remote Workforce

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

To prevent data loss, Dropbox is superior since administrators may disable user uploads. Dropbox has a straightforward interface, accepts many files, and gives a dedicated location for sharing files. Dropbox has incredible speeds for both downloading and uploading. It also has a high-quality mobile app platform I use for file-sharing, file-uploading, and document-scanning purposes.

What is your favorite aspect of this product?

Their file name search tool makes it simple to locate specific data. Being able to send files to those who don't have my account is fantastic. Keeping track of many projects simultaneously while working in a team is simple. As long as everyone has access to the files, they need to make changes. That my data is centrally located and synchronized in real-time with every client is a delightful bonus.

What do you dislike most about this product?

I do not know why everything in the workplace is painfully sluggish. Data is not encrypted from end to end, making it less secure. Sometimes Dropbox cannot sync correctly, causing the creation of a fresh duplicate of the file. The lack of seamless connectivity with Dropbox Paper is a significant drawback for me.

What recommendations would you give to someone considering this product?

Dropbox is an excellent service since it allows me to back up my data, share it with others, and access it from anywhere in the world. Two-factor authentication provides an extra layer of protection, which may be very useful for high-stakes financial transactions. Before committing to Dropbox, I think it's vital for enterprises to evaluate the security risks involved.

Pros

  • Continually Improving Product
  • Unique Features
  • Effective Service
  • Inspires Innovation

Manish A.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Features loaded product.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides a good amount of storage which other similar products don't do, dropbox supports multiple media formats to run on the web.

What is your favorite aspect of this product?

File sharing and collaborating is the feature I loved most about dropbox, where you can easily share your files with your organization or some specific users.

What do you dislike most about this product?

Dropbox search is not as intuitive as other similar products, providing great meta-search options for files and media.

What recommendations would you give to someone considering this product?

Beneficial product, I recommend everyone to try this out, it provides excellent security for your data

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Respectful

Caroline c.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Dropbox Business is an essential component

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox paper is a great tool for teamwork since it lets us annotate documents with notes, emoticons, and stickers. It can integrate several third-party apps with Dropbox. It makes things simpler for you. As far as my connection with Dropbox goes, the various levels of security it offers for my data are sacred ground.

What is your favorite aspect of this product?

To begin, I like how simple it is to show my customers my work in progress. File uploading, file renaming, and file transferring are all breezes. The mobile app works well, is highly streamlined, and is very simple. You don't need to be logged onto a computer to use Dropbox. It is a fantastic resource, and it's also quite user-friendly.

What do you dislike most about this product?

Dropbox's customer care isn't beneficial when problems arise since the advice does not address the underlying issue. Extensive files take longer to upload over a sluggish Internet connection. The price is quite exorbitant compared to other options on the market. The storage capacity is another concern since data must be destroyed when the limit got reached.

What recommendations would you give to someone considering this product?

This program may be pricey, but it's worth it if it streamlines and simplifies your workflow. It's a tremendous secure document tool that lets me and my colleagues share files with businesses who don't use Google Drive or that want a higher level of protection for their regular papers. It's not too expensive, and the learning curve is low, so I suggest giving it a go.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

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