Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

710 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Sarah P.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Secure file sharing and storage platform.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The syncing across devices has enabled us to access our files from anywhere. Uploading of file is very fast even with big files. Bulks sharing of files among users has been very secure and fast. I like how automatic backup works in this application assuring us that our crucial files are safe at any given time

What is your favorite aspect of this product?

Dropbox business is able to support files of different formats. Uploading of files in this application is very fast even with the most bulky files.It able to sync very well across all our devices and aslo we are able to access our files from anywhere.

What do you dislike most about this product?

Dropbox business is a very solid cloud storage application. We have not experienced any major problems at all. Their customer support team has been very responsive if we raise any issue.

What recommendations would you give to someone considering this product?

It's very secure and stable cloud documents management tool. It's able to support files of various formats. It's sync very well across all our devices . Dropbox business is a very affordable tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sara Y.

Role: Operations
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Staying protected online

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I believe that Dropbox is more secure compared to its competitors, namely Google. Two factor or multi-factor authentication is required in order to access, upload, transfer, or share documentation through dropbox. It's safe, secure, and protects from online hackers.

What is your favorite aspect of this product?

With administrative control, I like that I know exactly who has/sees what documents and I don't have to worry about employees stealing them or selling company secrets. It provides a detailed record of the day, time, and location a person access the content.

What do you dislike most about this product?

You can't combine personal and professional dropbox accounts into one email address.

What recommendations would you give to someone considering this product?

If you're looking for an alternative to Google and its products, then give Dropbox a tryout! You won't regret it, especially if online security is your number one priority.

Pros

Performance Enhancing
Inspires Innovation
Helps Innovate
Reliable

Allan k.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Superb cloud platform for data sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The fact that it easy to share every project I do with my clients. Also I love the fact that my files are organised and automatically synced with each client. Also there is unlimited storage for business account.

What is your favorite aspect of this product?

This platform is giving the best option to share files for a lifetime in a cloud servers.

What do you dislike most about this product?

For small scale companies it a bit costly.

What recommendations would you give to someone considering this product?

I recommend this platform since it such a great data sharing cloud platform.

Pros

Helps Innovate
Reliable
Performance Enhancing
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Sarah P.

Secure file sharing and storage platform.

Likeliness to Recommend

Pros

Sara Y.

Staying protected online

Likeliness to Recommend

Pros

Allan k.

Superb cloud platform for data sharing.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

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Zoho WorkDrive

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support