Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Perfect cloud storage solution for businesses.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Large file sharing for privileged users to whom you provide access. No more looking at files while attempting to save them to the network. Instead, you may work more simply remotely, especially when traveling. Of course, saving and sharing the file using Dropbox Business is a breeze. We don't mind the size or amount of files when we have limitless storage. If file sharing is a critical component of your core company, Dropbox Business should be a very valuable tool for you.

What is your favorite aspect of this product?

I prefer having additional storage so that my coworkers and I can share huge files, especially graphics. When our team is on the road, Dropbox allows us to examine files without having to connect to the VPN, which saves us a lot of time and trouble. Dropbox Business is used by our staff and clients to store and exchange files. We must exchange many various sorts of files of varying sizes; we recognize that emailing them all is tough, and we recognize that collaborating on those files is challenging. Dropbox Business is capable of addressing this issue.

What do you dislike most about this product?

I haven't seen any drawbacks when using Dropbox. It works perfectly and there haven't been any issues that I'm aware of. Dropbox is a simple to use and upload file tool.

What recommendations would you give to someone considering this product?

Dropbox Business is a renowned cloud storage service that your company can rely on. It is dependable and operates without interruption. This is an excellent platform for information exchange, and it is ideal for activities held outside of the office. We send our travel team with all of the essential material, documents, and presentations for the trip.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sami S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Probably not worth your time at the moment.

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It provides an app that makes it a bit easier to use

What is your favorite aspect of this product?

App integration

What do you dislike most about this product?

Real time synchronization doesn’t always work well

What recommendations would you give to someone considering this product?

There are a lot of similar options for file transfer and file storage. Research all of them before you proceed to a purchase of this product

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Cons

  • Commodity Features
  • Less Inspiring
  • Less Fair

Emil F.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent cloud storage solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has really aided me in interacting with my team, changing files, and keeping things safe; it has made it simple to provide access to certain files rather of having to manually email them. I've used Dropbox Business to store and exchange large video files with customers and high-level stakeholders. It's been simple to exchange files with different departments inside my organization, even if they hadn't previously utilized Dropbox. I've grown so accustomed to Dropbox that I can't see ever utilizing another file storage/sharing service.

What is your favorite aspect of this product?

I appreciate how straightforward the Dropbox Business interface is and how simple it is to exchange links. It's also remarkable how you can share individual links that don't enable private folder monitoring, but the link still just allows the user to view what you want them to see. It's also critical that you can relocate files without having to download, delete, and re-upload them to a new folder. I like that it is not only cloud-based, but also has excellent collaboration features that are critical for my company. Another useful feature of this platform is the ability to view file version history.

What do you dislike most about this product?

The only big drawback I have with Dropbox is its sluggish synchronization. I don't like how individuals can become confused about how to share links, such as how the link doesn't function if copied directly from the URL into the search engine. If Dropbox Business is experiencing problems uploading numerous files at once, bigger files may take hours or days to upload. I also dislike how. When many things are dragged into a Dropbox folder, .DS Store files are regularly uploaded to folders.

What recommendations would you give to someone considering this product?

The pricing is what drew me to Dropbox, but I remained for the capabilities since they considerably increase communication. Dropbox Business is far more ideal for collaborative work or remote access for you or your clients. Where the usefulness of Dropbox begins to dwindle is where the necessity for really complex services becomes critical.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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