Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

710 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Suleman - O.

Role: Operations
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Best for file storage and transfer purpose

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Synchronisation with windows

What is your favorite aspect of this product?

Live transfer

What do you dislike most about this product?

Limited space

What recommendations would you give to someone considering this product?

Its average but better option are available in market

Pros

Unique Features
Respectful
Altruistic
Acts with Integrity

Valarie N.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Store everything in Dropbox safely

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The fundamental issue we are attempting to address is the lack of a single location where we can organize our thoughts, share materials, and cooperate. We can collaborate more efficiently and access the files that each team member is working on. We are no longer need to store and download lengthy emails with several attachments while also worrying about whether they include the most recent version. We are contented users of the Dropbox service, which has elevated the way we save and share our private information and liberated us from unwelcome systemic dangers as well as memory leaks.

What is your favorite aspect of this product?

I enjoy that my colleagues and I can access shared files. We have centralized storage for all of our documents, making it simple for desktop, laptop, and mobile devices to access them. If the file is open, I also want the option to save a copy with the user name. This makes it easier to trace file changes. Dropbox is adaptable when it comes to processing files, and its to-do list is fantastic; it recognized our work as complete and alerted us to pending chores. Due to Dropbox integration with Zoho Meeting, we can transfer and keep client information in your cloud with ease.

What do you dislike most about this product?

To access all the information in your Dropbox, we're enjoying a really safe experience generating, sharing, and managing our files. We're also maintaining team collaboration. However, the size restriction you receive for the price is my greatest gripe. Before moving the files to another server, the teams I deal with usually hold them for around a year. Therefore, maintaining files for a year actually takes up the allocated space.

What recommendations would you give to someone considering this product?

It is strongly advised for all businesses; regardless of the size of the organization, it is a universal tool for file sharing, creation, and transfer. There is a lot to talk about when it comes to Dropbox. Their mobile app is incredibly user-friendly and useful, which enables us to work with our team. Teams may move toward being effective and goal-oriented in order to complete their collective job by using Dropbox Business. The ability to exchange material in an orderly manner and keep track of what each team member is working on is the largest gain our program brings.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Vishal M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

Fantastic cloud storage that everyone should use.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Very reliable, Secure, and you can store everything here

What is your favorite aspect of this product?

Easy to manage your stored data

What do you dislike most about this product?

Nothing that I can share here

What recommendations would you give to someone considering this product?

Best Online drive for storing important data.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Suleman - O.

Best for file storage and transfer purpose

Likeliness to Recommend

Pros

Valarie N.

Store everything in Dropbox safely

Likeliness to Recommend

Pros

Vishal M.

Fantastic cloud storage that everyone should use.

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support