Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

710 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Jacob J.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Professionals Corner of Actions

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It makes our work easier through consolidating files from different departments into one page with easy access for approval,editing,rectifications and formatting.

What is your favorite aspect of this product?

Easy collaboration. Quick forwarding. Secure and documentation. Transparency across the team.

What do you dislike most about this product?

It is perfect.

What recommendations would you give to someone considering this product?

This is only platform where you can combine professionals across the world successfully.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Joshua M.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Dropbox Business efficiently secures data.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a broad client base, which makes it easier to exchange records with other businesses and customers. It allows access from anywhere, from a mobile phone or computer, by sending merely a link to share. It has worked with our many divisions to improve our access to data and develop the best strategies for greater help from our staff. We are not concerned about the execution of our jobs since we know that we can access all of our data from wherever using this tool. Overall, I find it to be a really valuable platform.

What is your favorite aspect of this product?

Its capacity to store an endless amount of data and always keep track of it means that locating the proper file is never an issue. We completed multiple projects using this application by moving data across various platforms, thanks to its interaction with other technologies such as Trello, Microsoft, and others. Dropbox has really aided us in successfully managing our work schedule. When our team members are on business trips, we utilize Dropbox Business to provide them simple access to our data and files.

What do you dislike most about this product?

Sometimes the sync doesn't work well, especially during the initial setup, which causes our group's machines to stop working until we can get in there and repair it. In reality, we have an issue when someone's computer system stops synchronizing with the cloud, making it unavailable to others. Their price is unsuitable for small businesses, and I believe it is not worth investing much money on security procedures. Its safety aspect might also be increased.

What recommendations would you give to someone considering this product?

Dropbox Business is appropriate for travel groups, huge picture and video documents, advertising and marketing departments updating information in spreadsheets, people who require access from everywhere, technical skills, and more. It's also great for small company settings, and I strongly recommend it for your mobile app. You may also make changes to your Google docs.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

George B.

Role: Student Academic
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Easy to use, great features. Value is good enough

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I like Dropbox Business better when it comes to work on my Linux OS

What is your favorite aspect of this product?

Compatibility with Linux OS, great interface

What do you dislike most about this product?

Integration with MS office suites is not there yet

What recommendations would you give to someone considering this product?

I highly recommend it. Though I also use other similar products in the meantime.

Pros

Respectful
Enables Productivity
Unique Features
Efficient Service

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Jacob J.

Professionals Corner of Actions

Likeliness to Recommend

Pros

Joshua M.

Dropbox Business efficiently secures data.

Likeliness to Recommend

Pros

George B.

Easy to use, great features. Value is good enough

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support