Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Josue H.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Roles with administrator levels and traffic

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It's a quick and easy system to implement. All you have to do is set up your account and give employees access to it. If you already have Dropbox installed, either as a free option or on the Pro option, you can upgrade to the Business option. This allows you to keep track of your existing files without worrying about multiple accounts, missing items, and other issues that seem to arise when there is multiplicity.

What is your favorite aspect of this product?

It's literally a drag-and-drop system. You can install a file on a worker's desktop and then all you need to do is drag the files to be uploaded to the cloud to that folder. Team members can have limited access to share items with people outside a defined team through Dropbox.

What do you dislike most about this product?

It is not yet a perfected system, which means that many business users may find it much easier to search through file names, extensions or their metadata. Dropbox doesn't do a great job maximizing its screen presence. The smartphone and tablet app are particularly bad at this.

What recommendations would you give to someone considering this product?

The password system makes it very easy to control the security of your shared data. It centralizes, protects and easily accesses your team's files. And it gets the job done faster with easy-to-use collaboration and administration tools. Robust administrative controls make it easy to manage complex teams. It has incredible one-to-one support to help administrators on a large scale.

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Estie W.

  • Role: Finance
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Shareable links support password protection.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Shareable links support password protection. Can recover deleted or changed files as far as 6 months prior to change/deletion.

What is your favorite aspect of this product?

Super simple to use. No training required for end users

What do you dislike most about this product?

All files are stored on the computer vs all files being stored on the cloud and only relevant files stored on the computer. Teammates cant edit files simultaneously

What recommendations would you give to someone considering this product?

Dropbox offers plenty of storage space, its very easy to use, and it offers unique feature of files recovery, which provides insurance against accidental files deletion. I highly recommend it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cindy L.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

The best cloud storage service ever.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox primarily meets our requirements for a secure file sharing platform for client records. My data is secure in any situation where my computer is not, which is one of the most obvious advantages of any cloud storage service, including Dropbox. Also, if I accidentally delete data, I may recover them within a certain time frame. Dropbox employs security procedures to safeguard my data both physically and while it is being uploaded or downloaded to or from the cloud. In Dropbox, I can flag any file or whole folder as something I should always have access to.

What is your favorite aspect of this product?

Dropbox provides a lot of storage space at a reasonable price. It also offers great file access control at both the file and folder levels. Despite having limited storage, a starter Dropbox account includes the majority of the full version's features. This is an excellent opportunity to test the platform and see if it meets your requirements. Dropbox provides a desktop version for every operating system, and a mobile app for every mobile device, including the iPhone, iPad, and Blackberry.

What do you dislike most about this product?

Instead of making file requests, I've seen that many users encourage clients to join the user group. This, I believe, occurs because the file sharing option is not particularly user-friendly. Furthermore, Dropbox offers the ability to remove basic accounts. After 12 and 90 days of inactivity, free accounts become dormant, and all of your content is removed. There are also file size limitations. In the free version, I can't upload files greater than 100 MB. This restriction does not apply to paying clients; the biggest file size that may be uploaded through the website is 50 GB.

What recommendations would you give to someone considering this product?

Dropbox has a free tier of service. It doesn't contain all of the capabilities of a premium business account, but it gives you a good idea of how the tool operates. I would recommend looking at better options, such as OneDrive, pCloud, and icedrive.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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