Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Achiles G.

  • Role: Public Sector
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Content management and file sharing.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a highly user-friendly cloud-based online file management system. The user interface team created an outstanding, approachable, and upscale-looking UI, and they should be commended for it. Dropbox Business is a straightforward B2B platform that enables team members to share, save, and work on projects. This application operates in the cloud and has a fantastic mobile app.

What is your favorite aspect of this product?

We converted to corporate accounts, and our platform is powerful and has an extensive digital content library. It's easy to use the folder hierarchy and the sharing feature. A suitable file platform should be simple to install and use. The user experience occasionally has problems, especially with the file request feature. One of Dropbox Business's most significant features is that it gives the entire organization access to 5TB of shared cloud storage, which is excellent for cleaning hard drives.

What do you dislike most about this product?

Working with files from a mobile phone is not the most enjoyable option, and it might be challenging to attach and use them correctly. It must be acknowledged that the free version's primary drawback is its insufficient storage capacity. They typically refer you to material that doesn't directly address the issue.

What recommendations would you give to someone considering this product?

The cloud has a massive capacity of 5 TB, allowing for the central management of a large amount of data and files. You can upload files like images, and your PC can keep working. The remarks and notes sections help signers communicate their signing more clearly. The user can immediately check the status of the envelopes on the Manage tab.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Dropbox Business Is Inexpensive to Use

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is an inexpensive software that stores our files safely on the cloud. The affordability of Dropbox Business makes it different from other similar tools.

What is your favorite aspect of this product?

Apart from affordability, Dropbox Business is also easy to use. I also like Dropbox Business because it is very secure.

What do you dislike most about this product?

Dropbox Business has reliable and powerful features. However, I need internet connectivity to send files or access files on Dropbox Business.

What recommendations would you give to someone considering this product?

The powerful features of Dropbox Business makes it an incredible tool. I recommend Dropbox Business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ronald M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A great program for keeping and sharing documents

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Let's start with the fundamentals: it is a reliable cloud backup system with version control and the ability to recover data in an emergency. We can use computers with little storage or rely on external drives thanks to the great management it provides for the usage of documents solely online and those we have on our computers for daily work.

What is your favorite aspect of this product?

We have been using Dropbox since its inception. It had consistently provided dependable cloud storage and twice came to our aid when hardware failed.I like how simple it is and how you can layer folders based on permissions. In addition to the typical file-sharing system, we employ Dropbox as a client visual workflow system. Our customers adore it. I also appreciate the compatibility with other programs.

What do you dislike most about this product?

Sharing files with others who don't have Dropbox accounts is frequently impossible. Asking them to register for an account is the only other option, which is often impractical. Secure login can occasionally cause issues when you try to print from another computer while using it, but most of the time, this is due to the price and the resources provided.

What recommendations would you give to someone considering this product?

Can effortlessly and without any duplication distribute huge files online. Observe who is accessing the files. Can set up data permissions based on a role. One of my favorite aspects of the DrobBox company is the highly clever file recovery techniques. Since any errors that newly hired staff members make while deleting or changing files can be readily undone, I no longer worry about allowing access to them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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