Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Noah B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use for data sharing and cloud backup.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Data had to be accessible from several machines, any modifications were automatically duplicated to the other PCs on which I use Dropbox. It should also be highlighted that using Access instead of Excel for data storage has sped up data access and filtering. Dropbox eliminates the need for external storage, and we have extra hard drive capacity for my computer, as well as security software, secure form signing software, invoicing and scheduling software, and other tools.

What is your favorite aspect of this product?

Dropbox may be installed anywhere on your computer to replace OneDrive. It is simpler to develop programs that link to the Dropbox folder, however the way OneDrive operates makes it difficult to pinpoint the location of OneDrive. I have never had a crash since its debut, and the UI is simple to use. If you require customer service, the ability to contact a person by phone at any time is remarkable.

What do you dislike most about this product?

I have no flaws; I can just complain about the rates since I would love everything to be much less expensive, because the price is pretty high when there are a lot of users compared to similar services, even if you receive a lot more than with other platforms rivals.

What recommendations would you give to someone considering this product?

This is a very versatile and secure cloud storage platform, I think it can be easily adapted to the needs of almost any company, having said that I can suggest its implementation.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

David M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Unlimited storage and download from any device.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I maintain track of the files and share them with key people of the organization; it's useful to know when a file has been changed since we work with large papers that are too large to distribute over email and we don't have the option of using a jump unit. These files may be read, changed, and shared from any internet-connected computer, allowing us to password-protect accounts and keep all of your information safe. Dropbox makes it simple to connect and cooperate with various manufacturers, not all of which are situated in the United States.

What is your favorite aspect of this product?

I enjoy it since it's simple to use and allows me to view my files from anyplace with an Internet connection. Dropbox is a very excellent alternative for sending documents that are too huge to send by mail since it can automatically sync all of my images and movies only by accessing the Internet from any of my devices that are simple to use by linking to my account and so obtain everything quickly. The flexibility to employ several formats is unquestionably advantageous. Items that are often problematic from one firm to the next because they cannot be utilized, opened, or formatted are now readily dealt with.

What do you dislike most about this product?

I don't appreciate having to open several "pages" simply to get to the file I need. Not all files can be moved globally, which might cause issues. Otherwise, it's rather efficient.

What recommendations would you give to someone considering this product?

This is an easy and very reliable program, it is available for any device, you just have to have an Internet connection, it also provides unlimited storage, which is why I recommend it for any company.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Rasim M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Good cloud service for teamworks

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Higher space available

What is your favorite aspect of this product?

best price/space in the market

What do you dislike most about this product?

no end-to-end encryption

What recommendations would you give to someone considering this product?

great for team usage

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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