Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

712 Reviews Write a Review

Claim Software

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Nicole H.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Popular app but somewhat expensive

Likeliness to Recommend

5 /10

What differentiates Dropbox Business from other similar products?

Popularity

What is your favorite aspect of this product?

Popularity

What do you dislike most about this product?

The cost is high and files are easy to erase

What recommendations would you give to someone considering this product?

Use free first and train the users

Pros

Enables Productivity
Effective Service
Respectful
Client's Interest First

Cons

Less Reliable
Wastes Time
Inhibits Innovation

Arnab D.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

A good file storage solution

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox provides file storage and sharing accross multiple teams and projects. It also has file version history and file recovery features to help customers easily manager their enterprises file contents.

What is your favorite aspect of this product?

Best aspect of DropBox is the ability to check older versions of files and Dropbox also lets you manage custom file permissions to ensure only people who are intended to, have access.

What do you dislike most about this product?

The cost of Dropbox is on the higher side compared to other providers.

What recommendations would you give to someone considering this product?

Dropbox is definitely a good choice for managing files storage, sharing collaborating across different teams. It's lets you secure the files with permissions in place. So it is a good product in this category.

Pros

Reliable
Trustworthy
Efficient Service
Inspires Innovation

Scott A.

Role: Industry Specific Role
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Dropbox Business Is Highly Affordable

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The features of Dropbox Business are so reliable. Customizing the interface of Dropbox Business is so easy. It is an affordable software for sharing files, making it better than other similar products.

What is your favorite aspect of this product?

I like how organized and simple Dropbox Business has been. The capabilities of Dropbox Business are incredible.

What do you dislike most about this product?

Dropbox Business has flawless features. There is nothing to dislike about Dropbox Business.

What recommendations would you give to someone considering this product?

I highly recommend Dropbox Business. Dropbox Business is so impressive and easy to manage.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Nicole H.

Popular app but somewhat expensive

Likeliness to Recommend

Pros

Cons

Arnab D.

A good file storage solution

Likeliness to Recommend

Pros

Scott A.

Dropbox Business Is Highly Affordable

Likeliness to Recommend

Pros

Most Popular Dropbox Business Comparisons

Google Drive

Microsoft OneDrive for Business

Box

ShareFile

M-Files Content Collaboration

Zoho WorkDrive

1
Since last award

1
Since last award

Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support