


What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control and Rights Management
Team Collaboration
Real-Time Synchronization
Enterprise Grade Security Controls
Drag and Drop User Interface
Data Loss Prevention
Large File Optimization
Mobility Support
Electronic Signatures
Audit Trail
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Dropbox Business Reviews
Jacob P.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Fantastic products
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Robust data recovery options and secure backup features providing peace mind marking
What recommendations would you give to someone considering this product?
Dropbox is user-friendly and approachable and seamless integration capabilities making it a most popular choice for businesses
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lewis K.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2025
Making Marketing Less Messy, One File at a Time.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
In a busy marketing department, where files fly back and forth daily, Dropbox Business has become our go-to solution for keeping everything organized and accessible. It's more than just a cloud storage tool—it’s the backbone of how we share, store, and collaborate. Whether we’re managing campaign assets or working with external partners, it’s been reliable and easy to use, even when juggling tight deadlines.
What is your favorite aspect of this product?
I really appreciate the Smart Sync functionality. Being able to see everything in one place without taking up space on my computer has saved me so much time—not to mention avoided a few storage headaches. The version history is another lifesaver. We’ve recovered overwritten files more times than I care to admit, and it’s a relief knowing there’s always a backup if something goes wrong.
What do you dislike most about this product?
I'd like to see the folder organization options
What recommendations would you give to someone considering this product?
I’d absolutely recommend it to colleagues, especially those working in creative or collaborative roles. It’s dependable, user-friendly, and packed with features that simplify how we work as a team. If you’re looking for a way to keep everything in one place and running smoothly, Dropbox Business is worth the investment.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Luis A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Integration with traditional business tools
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The main features that set Dropbox Business apart from other Dropbox plans are the refined version control, where files and folders can be reverted to earlier revisions with ease. With Smart Sync, there is an opportunity to save local space that is most often used by storing files in the cloud and having access at a moments notice. It turns out that the ability to set details about the sharing of files on this platform allows administrators to set specific roles and access levels for different workers or other parties.
What is your favorite aspect of this product?
The dependability aspect of the platform guarantees that updated files are always accessible to members of a team due to proper synchronization. It is also present in the administrative console, where the user gets detailed audit trails or records of activity in a program to help control team interaction and confirm their compliance with the guidelines of security.
What do you dislike most about this product?
It could be optimized for the search functionality instead of just using the file name search and for contents within the file. File preview is one of the issues experienced in the mobile app; bigger files have to be downloaded first in order to be previewed. The folder sharing interface may be further refined, as this is sometimes confusing and several steps can be necessary to change sharing permissions of subfolders.
What recommendations would you give to someone considering this product?
The complexity of the integration projects immediately escalates to call for close working and, more often, involves sharing of files. When collaboration is taking place with the members of the remotely located team and outside vendors, Dropbox Business is an essential element in my working routine. Version control handled in the platform has saved many possible conflicts regarding documentation, and the highly developed security has reassured our clients in sharing sensitive project documents.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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