Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Rohit K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User-Friendly and Collaborative

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Mainly, Dropbox Business focuses on the convenience of its operation and effectiveness of synchronizing files across devices. It has now Smart Sync that gives the users a view at the files without occupying local space and Dropbox Paper that is used for collaboration. The numerous strategic connections of third applications such as Slack or Zoom, as well as numerous security measures like using encryption and applying detailed folder permissions, make it an ideal and universal solution for collaboration as well as for organizing documents.

What is your favorite aspect of this product?

I like that Dropbox Business has a Smart Sync where you can find your files but they do not necessarily have to be stored locally. This helps when dealing with large files, or where disk space is a limiting factor, but at the same time allows the user to get at their files from anywhere.

What do you dislike most about this product?

What I find most unappealing about Dropbox Business is that the price is relatively higher than other cloud storage options for teams. Also, those specific plans may have limited storage space making it mandatory to upgrade to a more expensive package to gain more storage capacity.

What recommendations would you give to someone considering this product?

With the Google Drive, think about your storage needs and requirements before opting for Dropbox Business as the higher tiers charge per user in your team. Take this feature as an example, Smart Sync to help save local storage and use other apps such as Slack and Zoom to enhance teamwork. Ensure that you leverage security to ensure your data is safe when using Dropbox and utilize Dropbox Paper for Realtime Collaboration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anuj A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Outstanding cloud storage & collaboration platform

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Managing files and folders in secure and structured manner. The interface is quite intuitive and interactive with easy working and it is not difficult to deploy and understand in any business environment. Dropbox also possesses excellent collaboration capabilities with real time updates and tracking, accelerated networking and real time editing and syncing documents in seamless way. The smart syncing capabilities for improved file management will help in faster auto recovery of documents in online and offline mode efficiently.

What is your favorite aspect of this product?

One of the best aspect is efficient collaboration feature which stood out and enable for efficient file storage in secure and robust manner with local storage facility. Multiple stakeholders can work on same file, simultaneously and make the changes and updates real time with no issue at all. The Smart Sync feature is best which allows incredible local storage facility and enablement of smooth business workflow.

What do you dislike most about this product?

No issue faced till now

What recommendations would you give to someone considering this product?

Assess your business need and get the customization done. Go for trial version and check for scalability and flexibility aspect. Speak to their business team and understand the level of integration and seamlessness, which can be undertaken with Dropbox

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Naresh V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable platform for cloud connection

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It provides a secure and best way to store data platform also it's mobile application is totally amazing we are able to view our data and from everywhere easily also it provides a api features with using these api we are able to provide a cloud service to our application that's increase our software and efficiency.

What is your favorite aspect of this product?

It's better user interface that makes it user friendly also it provides a good storage platform where we are able to store larger files easily and effectively from mobile device as well as web application and with using this api we are able to provide a secure cloud platform to our application.

What do you dislike most about this product?

Best and secure platform for cloud connection nothing to dislike with using this

What recommendations would you give to someone considering this product?

It has unique and best features as compared to other platforms we are able to store and retrieve our files easily also sharing of files is so easy also it provides all these features at a effective price point. Overall amazing software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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