Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

708 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Ahmed S.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Useful product and good service, price is good too

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I think the storage capacity for me as individual is enough and satisfied. Price is suitable (for 10$ per month, I get 2TB of storage).

What is your favorite aspect of this product?

Price and storage size

What do you dislike most about this product?

Nothing actually

What recommendations would you give to someone considering this product?

For individuals like me, I recommend it

Pros

Reliable
Performance Enhancing
Enables Productivity
Efficient Service

Jorge P.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2023

A solution for your trade

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

This instrument differs by being a perfect cloud option to save and share commercial files online. This important instrument gives ample possibilities of stability, centralized management and simple entry to all its files from anywhere, has broad file storage skills in the cloud, also allows major files sharing and to share entire folders.

What is your favorite aspect of this product?

I mainly love it because it is a cloud platform that allows organizations to save, synchronize and share files and online information. The tool has various advantages in terms of stability, accessibility and administration to business grade.

What do you dislike most about this product?

Complexity to be compatible with other centralized systems, because to synchronize the information should use a free program.

What recommendations would you give to someone considering this product?

The stability of your files is constantly guaranteed because Dropbox gives the stability of more advanced data consisting of different layers of encryption and data defense techniques on your server.

Pros

Helps Innovate
Reliable
Enables Productivity
Effective Service

Talha K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Secure and reliable cloud storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business guarantees the safety and dependability of business data. Data stored in Dropbox is securely encrypted while being transferred, ensuring protection against unauthorized entry. Additionally, the platform provides redundant backups and data recovery choices, reducing the likelihood of data loss.

What is your favorite aspect of this product?

It provides version control, allowing us to access and restore previous versions of files.

What do you dislike most about this product?

It has limitations in terms of administrative control and customization options compared to other enterprise-level cloud storage platforms.

What recommendations would you give to someone considering this product?

Go for it if you want a secured file sharing on a cloud server.

Pros

Reliable
Trustworthy
Helps Innovate
Enables Productivity

Cons

Vendor's Interest First

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Large File Optimization Contains optimizations for transfers of large files.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Ahmed S.

Useful product and good service, price is good too

Likeliness to Recommend

Pros

Jorge P.

A solution for your trade

Likeliness to Recommend

Pros

Talha K.

Secure and reliable cloud storage

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Electronic Signatures

Large File Optimization

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support