Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
92%
Conflict Resolution:
94%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Drag and Drop User Interface

85

Data Loss Prevention

85

Large File Optimization

85

Mobility Support

85

Audit Trail

84

3rd-Party Integrations

84

Electronic Signatures

84

Vendor Capability Ratings

Average 85

Ease of Implementation

86

Business Value Created

86

Quality of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of IT Administration

84

Breadth of Features

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Matheus D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

A Reliable File Storage Solution with Room for En

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business differentiates itself with its intuitive file synchronization, seamless collaboration tools, and robust integration with third-party apps like Microsoft Office, Slack, and Zoom. Its strong focus on simplicity and user experience makes it easy for teams to access, share, and collaborate on files across multiple devices. Additionally, Dropbox's version control and file recovery features provide enhanced security, while its extensive sharing options and team management capabilities set it apart from other cloud storage solutions.

What is your favorite aspect of this product?

My favorite aspect of Dropbox Business is its seamless collaboration capabilities. The ability to easily share files, collaborate in real time, and manage team permissions with simple controls makes it an excellent tool for team-oriented workflows. Its integration with third-party applications further enhances productivity, creating a unified workspace for users.

What do you dislike most about this product?

What I dislike most about Dropbox Business is the relatively high cost compared to some other cloud storage solutions, especially for smaller teams or businesses. While it offers excellent features, the pricing structure may not be as competitive for companies with limited budgets or smaller storage needs.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to teams or organizations looking for a simple, reliable cloud storage solution with strong collaboration tools. It’s ideal for businesses that require seamless file sharing, version control, and integration with other productivity apps. However, if you have a limited budget or need extensive storage, make sure to compare pricing plans with other services to ensure it fits your needs. Also, take full advantage of its team management and security features for better control over your files.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

KRISH P.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Best cloud storage service

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a cloud storage service that excels in file synchronization and collaboration. It’s designed for teams that need to store, share, and collaborate on large files in real time. The platform also offers enhanced security features to protect business data.

What is your favorite aspect of this product?

Simple file sharing and collaboration with seamless syncing across devices. Advanced security features like file encryption and two-factor authentication.

What do you dislike most about this product?

Limited storage space unless you opt for more expensive plans. The free version doesn’t offer much in terms of functionality.

What recommendations would you give to someone considering this product?

If your team needs reliable cloud storage with strong collaboration features, Dropbox Business is worth considering, but the pricing might be a challenge for small businesses.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Sumit D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Great for collaboration, but can get pricey

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business stands out for its simple, easy-to-use interface and smooth syncing across devices. It’s great for team collaboration, with features like shared folders and real-time updates. The security and control over file access are solid, and it works well with other apps. If you want reliable cloud storage that’s easy to use and collaborate with, Dropbox is a strong choice,

What is your favorite aspect of this product?

Dropbox Business makes sharing files and collaborating with your team super easy. The ability to access your files from anywhere and have them sync across multiple devices is a game-changer. I also love the shared folders, permission settings, and real-time updates—great for team collaboration. Plus, knowing you have file version history and solid security features gives you peace of mind.

What do you dislike most about this product?

While it’s a reliable tool, it can get a bit pricey, especially for smaller teams. Storage can fill up quickly if you're working with a lot of large files. The interface is simple, but some might find it a bit too basic compared to other cloud storage options with more advanced. This I specially dislike for Dropbox

What recommendations would you give to someone considering this product?

If you need a secure, easy-to-use cloud storage solution for collaboration, Dropbox Business is definitely worth considering. Just be mindful of the cost if you have a bigger team or need more storage space. This is an only one best solution for your data.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Saves Time

Most Popular Dropbox Business Comparisons