Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Yasin O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2024

Good product. Great potential

Likeliness to Recommend

6 /10

What differentiates Dropbox Business from other similar products?

Similar on most instances but remains rigid

What is your favorite aspect of this product?

Storage price

What do you dislike most about this product?

It's rigid structure and non conformity to the current trends in the market

What recommendations would you give to someone considering this product?

Good for departmental management rather than whole company

Pros

  • Continually Improving Product
  • Efficient Service
  • Respectful
  • Enables Productivity

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Charges for Enhancements

Khushi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Secure File Sharing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It has a very intuitive user interface so navigation becomes very easy.

What is your favorite aspect of this product?

Appreciate the intuitive user interface, quick uploading, and efficient document sorting options in Dropbox Business, making tasks easier

What do you dislike most about this product?

It is bit expensive

What recommendations would you give to someone considering this product?

Great file sharing tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vinay K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Its interface are very neat and clean i like this

What is your favorite aspect of this product?

I think real time file sharing is best one

What do you dislike most about this product?

Cost is high

What recommendations would you give to someone considering this product?

Its a good product please use this

Pros

  • Helps Innovate
  • Efficient Service
  • Saves Time
  • Transparent

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