Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.3 /10

707 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Saves Time
Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Lucas C.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Fantastic !

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It’s a effort that we can not compare because exceeds in efficiency security and offers

What is your favorite aspect of this product?

Facility to operate, security of databases

What do you dislike most about this product?

Really nothing

What recommendations would you give to someone considering this product?

The best choice in area

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Amit s.

Role: Finance
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Limited Storage Considering Alternatives to Google

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Pascual G.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Reliable and highly scalable!!!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

With Dropbox, we can effectively carry out collaborative work, plus it works very well in Windows and Mac environments. We can also use it through the most popular browsers and its mobile APP does what we need to keep us informed. Dropbox is characterized by having a simple and clean interface, and its costs are very competitive. Selective synchronization mechanisms help us optimize our hardware and reach a balance between the information we need to manage daily and those files that should only be saved for very occasional use.

What is your favorite aspect of this product?

What I like most about Dropbox is that there are many ways to access information. For example, I have the Mac operating system on my machine and I also have a Virtual machine (VirtualBox), and in both environments, I can use Dropbox simultaneously, in addition to having the APP on my phone to keep me informed. I like that Dropbox generates a report to my email of the files that my colleagues have worked on and the notifications of the shipments they make to me are very useful.

What do you dislike most about this product?

I actually have no complaints about Dropbox, it just catches my attention that when I use it from the Browser sometimes when a lot of time has passed, Dropbox sends me an authentication code, then an alert email and maybe it's a lot of information But I suppose that is necessary for my security and to protect the information in a very secure way. Incorporating more customization features may be important in some organizations that like to have corporate branding in the tools they use.

What recommendations would you give to someone considering this product?

Without a doubt, I can recommend Dropbox for its multiple functionalities. An interested person can try the free version before paying for licensing, which makes it easier to make sure it is really what that organization needs. With Dropbox, scalability is guaranteed and if the company has no problems with having information outside its servers, this platform will be a great option in the medium and long term. Additionally, it is important to consider that having a repository of electronic documents is an important decision, in addition to selecting robust and reliable suppliers, and from my point of view Dropbox meets these two premises.

Pros

Enables Productivity
Respectful
Continually Improving Product
Reliable

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Lucas C.

Fantastic !

Likeliness to Recommend

Pros

Amit s.

Limited Storage Considering Alternatives to Google

Likeliness to Recommend

Pros

Pascual G.

Reliable and highly scalable!!!

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Audit Trail

Mobility Support

Large File Optimization

Electronic Signatures

3rd-Party Integrations

Data Loss Prevention

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support