Dropbox

Dropbox Business

Composite Score

9.0 /10

CX Score

9.2 /10

710 Reviews Write a Review

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What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details

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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

0 Top Rated Capabilities

5 Top Rated Features

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative

4% Neutral

94% Positive

Pros

Enables Productivity
Respectful
Reliable
Saves Time

Feature Ratings

Average 86

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support

Dropbox Business Reviews

Brittany N.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Dropbox Business: Cloud file storage software

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides multiple pricing plans, and premium offers room for negotiation. It has more robust features and has strong encryption tools.

What is your favorite aspect of this product?

User community has advanced, where we collaborate on files in real-time. It offers a free trial for the first 30 days.

What do you dislike most about this product?

Need i say something really, Dropbox Business has never failed me even on a single instance.

What recommendations would you give to someone considering this product?

Consider their budget and file storage and synchronization needs prior to decision making.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jessica E.

Role: Information Technology
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Great software.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is easily accessed in either desktop or smartphone.

What is your favorite aspect of this product?

It enables users upload,store and share files of all types.

What do you dislike most about this product?

Currently no dislike.

What recommendations would you give to someone considering this product?

High recommendations.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adrian B.

Role: Industry Specific Role
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Robust cloud storage system

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business provides an efficient way of backing up files automatically and sharing files.It allows users to conveniently use the platform on any devices such as smartphones,desktops and tablets.

What is your favorite aspect of this product?

I can upload files ans share files even of larger size and off different types by just sending a link for others to access them.It backup files automatically and keeps the version of each document.It is customizable and syncs all files across all devices.It also makes file recovery a simple process for all users even non technical users which reduces IT involvement.

What do you dislike most about this product?

We have a large database of files in Dropbox’s cloud and we have been struggling with the underwhelming search functionality. In fact, Dropbox is lacking all the fundamental search tools necessary for finding specific files.

What recommendations would you give to someone considering this product?

I recommend Dropbox for its ease of use and high popularity. Ensure it fits your needs before implementing it.

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Dropbox Business

What is Dropbox Business?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Dropbox Business Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Dropbox Business?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Access Control and Rights Management Ability to discretely control who can access the file.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Mobility Support Software is optimized for mobile usage.

Audit Trail View all previous activity including any recent edits and user access.

Large File Optimization Contains optimizations for transfers of large files.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Dropbox Business Reviews

Brittany N.

Dropbox Business: Cloud file storage software

Likeliness to Recommend

Pros

Jessica E.

Great software.

Likeliness to Recommend

Pros

Adrian B.

Robust cloud storage system

Likeliness to Recommend

Pros

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Feature Ratings

Team Collaboration

Access Control and Rights Management

Real-Time Synchronization

Drag and Drop User Interface

Enterprise Grade Security Controls

Mobility Support

Audit Trail

Large File Optimization

Electronic Signatures

Data Loss Prevention

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Vendor Support