Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Brittany N.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Dropbox Business: File synchronization guru

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business secures files and stotes them after deletion for 30 days. It integrates with a wide array of features than all the other programs in the market.

What is your favorite aspect of this product?

Dropbox Business is coat effective and enables us to collaborate on files for 24/7. The support is free and they hardly fo missing.

What do you dislike most about this product?

Evee since I started using Dropbox Business, I have never encountered issues.

What recommendations would you give to someone considering this product?

Consider their file storage desires prior to Dropbox Business purchase.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kayden C.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Dropbox Business for cloud storage solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Although Box is less cheaper than Dropbox Business, I believe the latter is much better and has a robust encryption feature. Dropbox Business syncs data more securely in a way that the user can access them from anywhere.

What is your favorite aspect of this product?

I like that Dropbox Business offers multiple layers of encryption that protects users files. Sharing and uploading documents is easy mainly when there's robust internet access.

What do you dislike most about this product?

The cloud storage solution has been at top notch, thus i cannot recall anything that failed to work for me.

What recommendations would you give to someone considering this product?

Start by the basic plan before switching to business plans in order to make informed decisions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessica D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Dropbox,efficient solution.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It is easily and conveniently accessed in either tablet,desktop or smartphone.

What is your favorite aspect of this product?

It enables users upload,store and share files of all types.

What do you dislike most about this product?

No dislikes currently.

What recommendations would you give to someone considering this product?

Perfect solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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