Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Mahek V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy and secure cloud storage platform.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is easy to use, file sharing is good. UI is good for the use for end user.

What is your favorite aspect of this product?

Provides high security. It is easy to use. Cloud storage is good. It is good that it is easily accessible with a mobile phone.

What do you dislike most about this product?

Some bugs for the mobile apps when uploading files. Cost it too high for the small companies. Confusing for the other user while sharing a link with them.

What recommendations would you give to someone considering this product?

It is good for cloud storage and it can be easily accessed with any devices. I recommend users of large scale business as per the security.

Pros

  • Performance Enhancing
  • Unique Features
  • Inspires Innovation
  • Caring

Anthony F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Optimize cloud file management

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a platform that guarantees an optimal storage of important files in the cloud in an organized way and with a protection that provides a lot of confidence. It generates a link with which it allows us to share files with other people from the cloud, this saves us a lot of time. This allows you to create backup copies, to avoid the loss of files, there is no information leakage. All your options are impressive to safeguard important data for the company.

What is your favorite aspect of this product?

It is an easy to use and implement platform. Provides maximum protection to stored documents. In addition, you can create or customize as many file folders as necessary. Another very useful feature that it presents is that it allows a large number of files to be stored in the cloud regardless of size, access to the files is very simple and something that is very significant is that the documents are not lost. It improves collaborative work, it is simple and really fast to share files from the cloud.

What do you dislike most about this product?

So far I have not had few problems with this platform, only that sometimes its speed has been somewhat slow, especially when very large files are stored.

What recommendations would you give to someone considering this product?

Dropbox Business is a platform that guarantees optimal collaborative work. Projects can be organized in folders so that all members of our team can access files in a structured way. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Caring

Abbey Grace M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

The best file management in the cloud

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has a wide capacity to manage the storage of our files in the cloud and share them easily and with maximum protection. This platform, in addition to storing all our documents in the cloud, allows us to create backup copies of these. Providing folders for each client with the intention that team members can access the documents in a structured way, is an organized and secure way that makes it easier for us to carry out the work.

What is your favorite aspect of this product?

It is a very easy to use tool. The files are stored in the cloud in a structured and secure way, accessing the files is really very easy. This platform has a series of ideal tools for storing, sharing, and safeguarding data. I also like the encryption as it provides the files stored in the cloud with maximum protection. The files are protected with user access permission which provides greater security on the network.

What do you dislike most about this product?

The only thing that so far I think should be improved is its search tool, it needs to be faster and more efficient.

What recommendations would you give to someone considering this product?

Considering all the best tools with the account of this product, I recommend this platform for all those who need to store their documents safely, it provides a high level of confidence.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Respectful

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