Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Martin M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Powerful file management software.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a solid application that enables you to easily and quickly manage your files. It has a responsive design that makes it easy to use and learn.

What is your favorite aspect of this product?

I like Dropbox Business because it allows me to store my business and personal files safely and securely in the cloud. It is simple and easy to implement and set up. I like the fact that it provides top security for your files thus making it a very secure application for file storage.

What do you dislike most about this product?

I don't have anything to dislike about Dropbox Business. Its a great tool for file storage.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business for file storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pavan R.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

An excellent tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Overall, Dropbox Business is a solid software that enables you to manage your files efficiently and effectively. It has helped me to store my files in the cloud without any fear of losing them since Dropbox Business provides top security.

What is your favorite aspect of this product?

My favorite aspect of using Dropbox Business is its effectiveness and performance. It has a simple and user-friendly interface which makes it easy to use and learn. It is safe and secure. Again, Dropbox Business customer support team is readily available.

What do you dislike most about this product?

Dropbox Business is a super powerful tool for file management. I have not yet discovered any challenge while using it.

What recommendations would you give to someone considering this product?

To everyone looking for a great platform for file storage, i recommend Dropbox Business.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Todd B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Secure way to share files with remote team

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

When you hear Dropbox you think secure, or at least I do. I think that is what makes them stand out against other similar products. I know my files are safe when I add them to our Dropbox account. Never worried about hackers or what could happen, which is great for any business person.

What is your favorite aspect of this product?

I like the Paper aspect of it and how you can create documents and everyone can edit them and add to them, so perfect for phone calls.

What do you dislike most about this product?

While it works great on my laptop, it doesn't work as well when I am on the go and need to download something or add something on my phone. The interface is not as user friendly as the laptop.

What recommendations would you give to someone considering this product?

If you want to feel secure in the files you are sharing with coworkers, then get Dropbox today....no questions needed!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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