Dropbox Business Logo
Dropbox Business Logo
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Mitchell J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An acceptable tool for files storage and sharing.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Enables ease of sending large files. This tool is highly encrypted to protect files and documents.

What is your favorite aspect of this product?

Files sharing features enables me to collaborate effectively with my colleagues. It's simple to store files in a secure manner. It's simple to access my files easily with Dropbox Business. Files can be organized and managed more efficiently while using Dropbox Business. This tool is reliable with files back up and recovery. Enhance ease of syncing files.

What do you dislike most about this product?

I find uploading large size files to consume much time.

What recommendations would you give to someone considering this product?

For ease to store,sync and share files, Dropbox Business is the best of all time tool to implement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark T.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Best alternative for online files storage.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business makes it's more convenient to store and share files securely and quickly.This tool provides third-party integration with many softwares used in our organization.It's simple to get started with Dropbox Business.

What is your favorite aspect of this product?

Ability to search files and documents quickly delights me. Dropbox Business ensures that I can access and manage my files securely. It's easy to synchronize files automatically using Dropbox Business. This tool helps me to store and back up files effectively.

What do you dislike most about this product?

Although Dropbox Business performance is great,I would like to see the free storage capacity for files upgraded as it's 2 GB.

What recommendations would you give to someone considering this product?

They need Dropbox Business to store and manage files online securely.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martha A.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Dropbox. An excellent tool for file storage.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

In the market you will find many softwares for file storage but the most secure and safe tool for file management is Dropbox Business. I have used Dropbox Business for 5 years now and this great tool allows me to store my business and personal files safely in the cloud.

What is your favorite aspect of this product?

I must disclose that Dropbox Business supports top security for your sensitive files. This makes it the best solution for file management. Dropbox Business has an intuitive and user-friendly interface which makes it easy to use. Additionally, Dropbox Business allows you to access your files from anywhere anytime and share them.

What do you dislike most about this product?

Dropbox Business is a bit expensive thus making it unaffordable to many. Apart from this i have nothing else to dislike about it.

What recommendations would you give to someone considering this product?

Dropbox Business is a great and very secure cloud storage. I recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service

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