Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Karoline S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

An outstanding software for sharing media

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

Dropbox offers many third-party integrations, including Canva, Slack, Zapier, otter, etc. Features like the Dropbox page, allow us to leave comments, use emojis and stickers. Dropbox is better about data loss protection because it allows the administrator to block downloads from users.

What is your favorite aspect of this product?

Dropbox Business is an outstanding software for collaboration and sharing media. We were able to save a lot of time and money because Dropbox became our default archive and sharing platform.

What do you dislike most about this product?

It is slow to load RAW, large files. Even the most expensive plan does not have unlimited storage, which is exactly what I need! System options do not match our company business.

What recommendations would you give to someone considering this product?

We wanted secure and up-to-date file storage, sharing, and collaboration tools. We explored many platforms, and Dropbox was one of them. However, anyone planning to make an investment should carefully analyze the security threats.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Harold M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Save time sending files to multiple people.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The main difference I notice between Dropbox and some other cloud storage software is that Dropbox has a shared folder. I have previously used cloud storage software and they don't have a shared folder for a work team, software like OneDrive or Box, they don't have that feature. This shared folder has helped me to upload files and share them directly with my colleagues, it is a fairly simple process and it allows me to save time by sharing files in a general way, with this shared folder it is not necessary to send files individually to the various employees .

What is your favorite aspect of this product?

My favorite aspect of Dropbox is that it has a system that updates all the files in the cloud in real time, I can upload a file from my computer and instantly access that file from the Dropbox Mobile App. I also love that this software provides me with an encryption service, where I can modify the privacy of a file so that it can be seen by a specific audience and I also ensure that no intruder enters the files, intruders who do not have access permissions. I also like the interface, it's quite comfortable, the colors are proportional and they help me to have a comfortable experience at all times.

What do you dislike most about this product?

The main things I don't like about Dropbox is document editing. When I upload a document to our Sales industry network in Dropbox, I can't simultaneously edit it with another colleague. Dropbox currently allows only one person to edit a document, if two people edit a document, a copy will automatically be created for both edits. I would like to edit documents with my colleagues, without this problem happening, this would improve teamwork. I also don't like the free trial, it's very limited, it offers very little free space and it also doesn't allow you to create shared folders in the free version.

What recommendations would you give to someone considering this product?

The main reason that makes me recommend Dropbox is that it is a very comfortable software to organize your documents and files, you will always feel good using Dropbox and organizing all your files. I also recommend it because it is accessible from any device, this helps you to take your files anywhere in a matter of seconds. If you are looking for a software that helps you share files immediately, Dropbox is the best option thanks to its shared folder, it saves a lot of time.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jasmeet S.

  • Role: Information Technology
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Expensive yet somewhat safe data storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

We were in the search of a secure and easy-to-use web cloud storage, uploading, and teamwork tool. Dropbox was one of the applications that we assessed. We have saved a considerable deal of time and resources because Dropbox has been our primary file storage and sharing option.

What is your favorite aspect of this product?

I love how easy is to find Something and how quickly. Every one of our clients' files, extending back a long time, is immediately accessed, freely shared, and always available. We can also control the reach and withhold this when jobs are finished. Dropbox makes it very simple for someone like me to communicate with my coworkers.

What do you dislike most about this product?

The price is much more than almost all other market options for equivalent storage capacity. Because of absence of end-to-end encrypting data technique, it is less secure.

What recommendations would you give to someone considering this product?

I highly advise enterprises to properly investigate all safety concerns before indulging in Dropbox. There are other great solutions offered in the industry right now that are not necessarily secure than Dropbox but are also considerably less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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