Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Natasha M.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Dropbox is beautiful and can be better.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is simple secured. I have used this storage platform in one way or another since 2013. I have never had my data or files compromised, neither has anybody that I know.

What is your favorite aspect of this product?

Dropbox integrates with an unprecedented number of third party application solutions. This creates newer possibilities, while also allowing easy data sharing from one application to another.

What do you dislike most about this product?

Dropbox has no advanced document editor, similar to what is obtainable between Google Drive and Google Docs. The closest to the aforementioned is Dropbox paper, which basically does not always meet my needs.

What recommendations would you give to someone considering this product?

I have not used a more secured file storage program better than Dropbox.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara W.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Top-notch file management platform for businesses

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Remote wipe of all data in seconds in case of loss or theft. Accessibility on mobile devices and secure file sharing

What is your favorite aspect of this product?

Excellent transfer speed and automatic file sharing

What do you dislike most about this product?

Limited integration with third-party apps

What recommendations would you give to someone considering this product?

Do not burn through Dropbox alternatives looking for a file management platform as there is no replacement for this robust file management system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gina C.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Tight security over shared data

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Cloud-native security with the options to employ watermarking, granular access controls and classification. Created and named several folders to store files. I view files from different devices such as laptop and mobile phone

What is your favorite aspect of this product?

I have sections to take notes during meetings. Dropbox is instantly available on the web, mobile or desktop. AI technology groups information in an easy-to-understand manner

What do you dislike most about this product?

Offline access to this platform is minimal. Documents may not sync while working offline but the moment the device gets online everything is synced

What recommendations would you give to someone considering this product?

Dropbox will speed up the process of collaboration between your team and external parties. Every day a huge part of what we do involves Dropbox

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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